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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 990 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 990 reviews
  • Rated 1 out of 5 stars

    Wasn't Worth The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I bought the iPhone and brought it home, when I went to go set it up, it wouldn't transfer any of my data and started to overheat really bad to where I wasn't able to hold it anymore, i didn't feel safe having it on and I brought it back and got my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Size does matter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the SE was too small, so we returned to exchange the phone. Best Buy was hassle-free and exchanged the phone for a new version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good success - I can't tell any difference in this one or a new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously it was a preowned/refurb so it is what it is. But definitely has its issues. Was passed its return date before they were noticable. Def don’t recommend buying on unless new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady at the front desk sold me a refurbished phone without telling me until after I paid for it. My son’s phone doesn’t even work, they told me I had to have the receipt after I gave it to my son on Christmas and put services on it, it glitched so bad. It’s just sitting on my dresser

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to my daughter on Christmas. She likes it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, working very good , i love it , thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived earlier and in perfect condition. Like new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This js a great product i would recomend it to people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price! My son is going to love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good in refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good without any issues. Chdcked battery life, listed as 96%. Overall pleased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted just over 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pre owned iPhone for my son from Best Buy. It worked great at first. However, the touch screen is no longer functional after only 3 months of use. Buyer beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on the phone dies really quickly plus the screen has some hidding scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept messing up and locking up I would not recommend it to anybody but it’s ok

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The phone doesn’t hold charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be taking this phone back as isn’t hold charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Bad investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than my old phone..just as slow and can’t return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job if you’re looking for basic functions. Does not multitask well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check for 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not take this item out of the box. When I found it was not 5G,I traded it in on an iPhone 13 which is 5G & works fine

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    off button is difficult to press. Neglected to pair apple watch with phone when purchased. Accomplished easily by GEEK squad in timely appt manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera Issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Front Camera was Broken, pics come out Blurry.

    No, I would not recommend this to a friend