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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 990 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 990 reviews
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Best bank for my Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great deal easy to use and exactly as described and ready to go when they said it was exactly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great Phone for the Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works good and meets the specifications that I need for emails, texts and phone calls. Great buy for the price. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a SE I Phone best price anywhere, service is always top notch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery was under 80% to start, wish i would have checked - i would have tried finding one higher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent simple touchscreen phone that works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent simple touchscreen phone that works well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone se 2nd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobility but the battery kind of falla short of new gen iphones that are larger. This seems to want to be charged about two times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice used phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flawless previously owned iPhone, pristine with no scratches, and the expected low battery of 83%. I will most probably have to change it, but this is why the price is low.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....exceeded my expectations...Like NEW, no issues no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to Save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to buy refurbished but didn't want to spend $$$ on new phone. This one is working better than my old phone, holds the charge longer and doesn't seem to have any problems at all, or at least none have showed up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good iphone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone working great and is super great on the size. Does all i need it for and isn’t huge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Wanted to get something used and set up on mint mobile. Phone works great. Service was great at the store, they even had the mint mobile SIM card available for purchase which made everything even easier!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that purchasing a pre-owned iPhone SE was on option for us! The phone came in simple packing, the phone was immaculate and looked brand new. It came with a charger, that if wasn't brand new, it looked like it! Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, didn’t have high expectations but I was wrong. Perfect condition and a great phone overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent whenever I need a phone I’m buying it from Best Buy forsure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone vs android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for older people I bought it for my uncle who is 86 easy to operate iPhone’s are the best they all operate pretty much the same once you own one. You never have to relearn anything. But as to android’s they change from manufacturer to manufacturer nothing remains consistent I watch so many older friends get so disappointed with a new phone because of the changes and they all say the same thing this doesn’t work the same way my old phone did. Reason they get caught up with android’s because they get them for free mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REPLACEMENT PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new as promised: it replaced the house phone so is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always go back to Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy the same phone! I broke the first one but I went back and got another one, it is always as promised by Best Buy that the phone has been tested and the battery is at 100% capacity which is amazing and just knowing that you can return the product within 14 days is amazing! You get to test the phone and see how it fits your daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well and is in very good condition.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Pre-Owned iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

    I would recommend this to a friend