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Customer Ratings & Reviews

Model:
MQA62LL/A
SKU:
6009477
Your price for this item is $949.99

Customer reviews

Rating 4.8 out of 5 stars with 3497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the iPhone X 64GB's excellent camera quality, expansive screen size, and smooth performance as significant strengths. Many appreciate the ease of use and the innovative Face ID feature, while some find the lack of a home button and the high price less appealing. The phone's design and battery life also receive positive feedback. However, the absence of a headphone jack is a recurring point of criticism for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,497 reviews
  • Rated 4 out of 5 stars

    Too big for my hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this iphone. I like the large screen as far as playing back 1080 video content this is the phone to have but I have trouble holding it in my hand safely. Find it hard to get my thumb from on end of the screen to the other. Wish it was like 5 percent smaller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my Plus. The only feature i like on this is the facial recognition

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite of All iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth iPhone and I LOVE it! Not an android person. The battery is SOOOOO much better than my 6+. I love all the new features I have been using!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good... It just like the 6 7 8.... Just a few more features... I think $1000 is a high price to pay...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the complaints are about price the device is solid, fits most hands, is fast and the software echo system is the reason people stay. Only item is the camera could be better even though it is very good. With iOS12 it is faster and some of the 11.4 quirks on x are now gone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful upgrade from Iphone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new IPHONE X. The camera quality is amazing, as good as my digital slr. I am also enjoying the face detection. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this phone! From the looks of it to all of the features available. Especially the face recognition feature now available. GREAT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding update from iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t wait to get rid of my iPhone 7 because of poor function as a phone. This new version is awesome and I have had no issues with the Face ID.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great once you get used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using iPhones since the beginning, Loosing the home button has taken me some getting used to. After about a month I still notice that it isn't there, but I am able get used to not having it there. I'm sure after the more I use it the more comfortable I'll be able to feel with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get used to transitioning from a 7+ but it flows well. Screen size is comparable to my 7+ but is near the footprint of a regular 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to since there is no home button but the screen size is just as big as a plus without the bulk. Great phone once you figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Welcome to the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest phone right now. The only reason I gave four stars is the 100 extra dollars I paid Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone x is a great upgrade. Adjusting to not having a home button and the new gestures took no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an iPhone 5 that finally went bad. Purchased the iPhoneX and so far I love it. Have had no problems and works as expected. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with an even better screen quality and camera. Although the new face recognition feature is different it is really easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to navigate around with all the new changes, but once I got used to them I love my new phone! I am especially enjoying the new camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X is surprisingly durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the iPhone X for about 6 months and I have pleasantly been surprised of its durability despite being completely encased in glass. An expensive investment warranted protection, but when you have little ones, toddlers to be exact, the best laid and foolproof plan can be found to have a chink if you are persistent enough to find it. I would like to thank the representative who assisted in this purchase as they were very knowledgeable and the walkthrough/ transition from the 6S Plus to the X was seamless. I would recommend future purchases of this device in-store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the X...took a bit getting used to the “no home” button. Staff at Best Buy set up the phone and transferred everything including photos and contacts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for over two years now and it is just as great as the day I got it. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect but one negitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless fingerprint there is nothing bad about it. The face id camera wont work sometimes while in dark

    I would recommend this to a friend