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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1722 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 64GB's excellent camera quality, large screen size, and ease of use. Many appreciate the Face ID and Face Recognition features, while some find the lack of a home button and the high price to be drawbacks. The phone's performance and design also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,722 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.. but need the screen a bit bigger..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Facial recongition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition lock is a pain in the butt. Also, the antenna seems to be weaker than that of previous versions. I seem to be on 3G and 1x a lot more than I was with previous iPhones. Otherwise, it's good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like the swip feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to get use to this phone and I am still learning it. I am just not sure I will keep getting an iPhone. There are things I though were easier on the Samsung.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I thought it would be this amazing upgrade to my 7, I should have waited or gone android for an upgrade to what I had

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    If you have the patients then it’s a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this phone if it’s your first iPhone. Apple had great intentions but I don’t think it’s quite ready yet. I wish I returned it when I had the chance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just worth a 1000 it’s that simple and the customer service you get from Apple these days is shocking. I’m done with Apple they have lose it google 2 plus for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several iPhones and this one is, by far, the best one ever. I am very happy with it. First, it’s great for telephone calls. Sound quality is improved with much clearer speakers and louder volume for the speakerphone. Face ID has worked perfectly for me even at side angles. I have unintentionally unlocked it a few times by glancing at the screen when I didn’t intend to do anything, but a press on the side button undid my error. I’m getting used to swiping up with my thumb to bring the home screen instead of pressing a home button. Just a couple of days using the phone so I still have to think about swiping instead of pressing, but I’ll get used to it pretty quickly. Have not had time to use the camera yet but I am looking forward to using it after getting used to the basics. I love cordless charging! No more looking for the chord to plug it in before putting the phone on the nightstand or yanking the phone out of my hand when I forgot to pull the plug the next morning. I just lay the phone on the Belkin charging pad when I go to sleep and pick it up the next morning - all charged and ready to go. I also bought a case, screen protector and Apple Care because, although I am not hard on my phones, accidents do happen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay I guess

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, but used it several times myself. I think if you are an Apple fan this is probably a great cell phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what the hype is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to this phone from iPhone 6. Other than the camera, could have just kept the older phone. Not wowed like most about this phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problem to unlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought unlock i-phone X.. but when I try to use it with different company then they say it’s not unlocked ..I have to request them to unlock my phone...but there is no link I can find where can I go and unlock my phone...I pay too much but I do not get right product..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 hours just to open the account. The phone freezes a lot and drops a lot of calls. I’m not satisfied at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrade from 6 an nothing much different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't get it again if I had to . There's nothing special about it an gets stuck or doesn't want to work alot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was okay but lately has been freezing a lot I really don’t know what is the issue with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The phone is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iPhone 8 better then the x. But i got the x instead. Its okay but i wouldnt get it again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Miss my iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn how to use it as it’s difficult when I’m trying to accept/read a text

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred earlier versions. Got sold this one but would have been just as happy with the 8.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t live up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok. I guess I don’t use all the features so I’m not seeing what all the hype is about

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone one minute hates it the next.. ..but she keeps going with Apple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that in 90 degree weather it tends to slow down and experience lag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing great about this phone. It has quirks ans freezes often.

    No, I would not recommend this to a friend