Customer Ratings & Reviews

I am not impressed with this iPhone 10 because of its battery life

Terrible IPHONE . The charging port broke within a 1 1/2 years. I had to buy a new IPHONE within 1 1/2 years. I’m beginning to question my loyalty to Apple Phones. This the second IPHONE that breaks within 2 years. The other IPHONE I had, the charge would not last a day. It’s always something with the IPHONE’s and the consumer ultimately ends up paying for a new phone prematurely.

in less than 15 days the screen was damaged, they did not want to change my phone for a new one they only changed the screen, after a year the same, I want to make an appointment to have it repaired but there is no space available. Travel half an hour for nothing. Let him come in two weeks to see if they attend. This sucks.

Washed phone for few sec then blow drier with cold air for 2 min and phone DIED!!! Not honest company! Hope they will be more transparent. Also extremely hard to get an appointment for repair- earliest always 4 plus days away. Not easy be without phone

Camera Picture or mobile screen is darker than other same standard phns. Camera is not that stable. They said it’s open box but I think they fixed it. It’s refurbished

Hi my names mike jing and I’m so sorry to bother you but last year I bought the phone but was use phone was preowned so I want to the phone can you let me

Having issues from day 1 with touch, slow browsing and auto app functioning but best buy did not respond. Filed a claim,

Not at all waterproof (and I don't mean pool, I mean rain)

I don’t like the product. It’s not really my type of pho e

Half the screen stopped working a week into owning the phone.

This is great phone I know this 2017 model but works great and since it unlock version it doesn't have the Intel chip like iphone Xs in it, it has the Qualcomm. On top of that it was around $300 cheaper than Iphone Xs.

It is a beautiful device. Camera is awesome! Price is a little bit high but if you like the minimalism of apple it worth it.

Pictures come out great and clear, east to use , very quick when surfing the web

Bought this phone with a decent Black Friday discount. Upgraded from an 8 Plus, I'm really glad I did. It's very fluid and fun to use. Gesture controls and face unlock are something that I can't live without now.

My husband bought this phone from the AT&T in BestBuy December 2017. He paid for it in full. He also purchased a UAG case and a Zagg screen protector that day too. It has been 13 months (just out of warranty) and the phone is now strobing on and off with a green screen. After googling this green strobing screen we found it is a common problem with the iPhone X. My husband drove over 50 miles to take it back to Best Buy to see if they could fix this glitch in the screen. He was told for $300 they could repair it. Decided maybe Apple would be able to help since this is some kind of problem with their hardware as this phone has always had a protective case and screen protector, has not has any damage from a drop nor has it ever had any water on it. The phone under the case looks brand new. Not one scratch. Apple informed us it will cost around $548 for them to fix. We paid $1000 for this phone less that a year and a half ago. It should last much longer than that! This is a defective phone that will glitch out shortly after the warranty expires. Best Buy and Apple do not care. Do not buy the new IPhones. They don’t last like the older models did. Apple should be replacing these glitchy phones at no extra cost to the customer since it is no fault of the customer.

I bought this iPhone for my brother. It was a surprise gift for him and loved it very much. This mobile has face reorganization. I found it very cool.

This iphone is perfect for work or travel. The connection for internet is very good and fast. You didn't has any problem with ios.

the phone is good by itself. only the battery is become shorter and shorter.

This is a very good designed and my daughter love.

It said open box excellent certified, looks like brand new, professionally cleaned. When I got my iphone x open box certified, I noticed glue kind of marks on the entire phone including back and front screen. It seems like the phone was heavily used and does not look like any near to new one. Someone had used a screen protector on it and it was removed before given to me. When I took it to return, the shop representative started cleaning in front of me. They also charged restocking fee as I retuned the phone the day I opened it. How someone will verify a product w/o opening it? According to them an excellent certified product can have minor scratch. Then what is the difference between fair which is almost 100 dollars less from excellent product? So please ask these questions before you buy it. I would not buy these products anymore and would suggest to verify well before you put approx 800 dollars on these products. Did not expect it from best buy.