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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,933 reviews
  • Rated 5 out of 5 stars

    Great Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 6s previously and the Xs gets me through a full day. Screen is a bit bigger and responds faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPhone works great.. seems better than the iPhone 8 I had.. wish it still had the fingerprint though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with my new phone. I needed one and was very satisfied with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a great iPhone for the price n Functions r amazing. Wireless charging system, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest iPhone ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS still the best phone on the market. Apple still makes a quality product. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone X purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my Verizon iPhone 6.5 to the iPhone X through Best Buy was a snap. Excellent iPhone X purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome capabilities. Fast and very proficient. Fits great in your hand and pocket. Great battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing the camera is better than all others. This phone is very fast! Better battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I just wanted a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase the phones with Bestbuy but for black Friday there wasn't much of a sale I asked for the 100 promo gift card they told me no specials only specials I got with my carrier for up grading is 50 off from oruginal price. Plus the store was so busy and who ever helped me out has to leave didn't finish the process someone took over and my phone wasn't activated went home try to do it my self and I couldn't so I had to make another trip the McAllen store. Someone from geek squad activated. But I shouldn't go back and worth it should be done right there not for me to do it myself knowing the phone will get disconnected in the process

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but it’s way too big. I hate big phones, but it was the smallest iPhone available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought for our 12 year old son and he loves it. No complaints from him after three weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone. No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth upgrading to from iPhone X I don’t think, but a great phone for anyone with any other iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller than I thought. Yet easy to hold on to.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone functionality is better than my 8 plus. The will loke this phone much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS 256GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't trade it in for anything! Ive had all previous iPhone models and this one takes the cake!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not even consider Samsung smart phones. Always loved the apple product features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It took some getting used to from not having a home button. But after all, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Apple always impresses with their phones! Gold is a little on the pink side though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Apple loyal fan and XS is just as smooth and good as the previous versions. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying my new phone from a helpful knowledgeable professional and very polite salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Phone "D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Phone "D. I went from the iPhone 7 to the iPhone XS. Easy to set up. Works with Straight Talk.

    I would recommend this to a friend