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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,933 reviews
  • Rated 5 out of 5 stars

    By far this is the best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best iPhone ever make love the face time and how fast is also love the look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my iphone 6S to the new iphone XR. Great camera and the expected high quality from Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectacular, love this, it’s easy to explored, really wonderfully. So exited to get this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchased this iPhone for my son. His old phone battery would not keep a charge for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! This phone is great. Holds all my phone stuff and lets me make calls. Science is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great weight and feel all around good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and super fast. It is hard to get used to at first but it’s worth the learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and efficient. I like the product. It is high quality and an upgrade from my old phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone. It fits her hand and she has had an iPhone for as long as I could remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand of phone i will ever buy, they always work and are user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent if expensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this phone as my replacement for my three year old iPhone. Expensive but very capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, he is hard on cases but this one is holding up great, still looks new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've has my 5S for quite a few years. So far this XS has been great, Apple quality can't be beat :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from a iPhone 7 and i am completely satisfied. I made the best decision. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone rocks. This is what my son said. So if he's happy I guess that's all I have to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome iPhone xs. I upgraded from iPhone 5s can’t believe I waited this long. Super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Got a great deal 512GB With 200$ off sale. Can’t beat it. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift for my husband. He loves it as his other phone was giving him problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another Apple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my old phone in the pool so I had to upgrade. I don’t see much difference between the old and new. I wish battery life was longer. Sometimes Siri seems annoyed with me but won’t tell me why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy decision once the tech provided the capabilities of this phone. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen, it has a great camera and portrait mode makes my photos look professional!

    I would recommend this to a friend