4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Sprint)

Model:
MT972LL/A
SKU:
6009757
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,933 reviews

  • So glad to have come back to iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy an iPhone on my prior purchase and regretted it. I am finally back.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the looks of this iPhone and has been great so far

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Apple 6 to xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade. Phone does what I want and truly love it. Fast and still Apple friendly!

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to upgrade my phone for two years. Was excited for the XS and what it offers.

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • Baby Steps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7 and it’s a big difference. Don’t know if it’d be worth upgrading if you already have a X. The Apple Tax is a little much, but with trading in my 7 and switching to Sprint, it was “free.”

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone is very easy too use and and the touch screen I excelente

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • Good phone overall

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone when it came out and i have thoroughly enjoyed its simplicity.

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • My first iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an iPhone before and so far I love it. It has taken some time to get used to.

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera and great quality product. Switched from Android to Apple with no regrets

    This review is from Apple - iPhone XS 256GB - Silver (Verizon)

    I would recommend this to a friend

  • Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. She likes it a lot and she is in love with the camera

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the newest IX...face time feature works great and I love the camera capabilities

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Favorite iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i figured out how to work it without a physical button it has been great. Very fast.

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • The Golden Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fusion of metal and glass. Faster FaceID and it still feels solid in my hand.

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Great camera

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with an apple iPhone, it connects to everything else I have.

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Different from the 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the bells and whistles. With Verizon, the Tech Coach, has been great

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Its an Iphone..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale so almost a reasonable price to replace older iPhone..

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Excellent device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction at Best Buy was seamless .. the phone is awesome .. got apple care as well.. premium phone for a premium price .. get it on sale if you can..

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • The XS has a great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I Phone XS has great features especially the camera which has such great clarity

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok. I strongly recommend. The equipment is the same sold at apple store.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we were looking for. The price was good and the service excellent.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend
Page 137, Showing 2,721-2,740 of 3,933 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.