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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,934 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my niece. Came in mail fast. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Golden Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fusion of metal and glass. Faster FaceID and it still feels solid in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different from the 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the bells and whistles. With Verizon, the Tech Coach, has been great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction at Best Buy was seamless .. the phone is awesome .. got apple care as well.. premium phone for a premium price .. get it on sale if you can..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The XS has a great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I Phone XS has great features especially the camera which has such great clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with iphone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at very reasonable price. Very fast delivery from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt looking for something quiet as large as an 11 so this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Apple phone and I enjoyed having them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we were looking for. The price was good and the service excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with lots of features but the only problem with this phone is that it will make a dent in your wallet so I recommend the xr instead bit cheaper and everything is mostly the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok. I strongly recommend. The equipment is the same sold at apple store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all of the iPhones this is another great product. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again with this phone. There’s nothing like it. Works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen and the camera is awesome, phone is also fast and has great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Exceeds expectations. Came from iPhone SE, so this is quite the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Extremely fast, stable and good lookong. The camera is specially good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Welcome to the 21st century.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 6s before this phone. I accidentally washed my old phone so no better time than now to upgrade. The new phone is sleek & sounds better than my old phone did. Overall a fine job by Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience at Best Buy purchasing our new iPhones. The new XS is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience at Best Buy purchasing our new iPhones. The new XS is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone 10 s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this phone very much. Recently purchased it and still learning it's usages.

    I would recommend this to a friend