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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,933 reviews
  • Rated 5 out of 5 stars

    Expensive but great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen, picture features, everything is improved except the headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use.... I enjoy the new sets of emoji and the voice command with Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone 8 as a replacement for my cousin 5s. He loves it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to iPhone but I love it so far! It is easy to use and has a great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera, still learning the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    learning quickly,still working on downloading pictures, and videos to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the 6. Absolutely no comparison. Great camera and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone BB was the place to be...great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will never find a better phone than this one. Always buy Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived upgrading to my apple iPhone. It is easy to use and the service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this phone and has given it the 18 year girl seal of approval.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been working very well so far and the screen resolution is just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone, better capabilities than before, easy to use even my wife can do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the price for a 512GB.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Small in size. Not as big as the max model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this phone, perfect for my needs. I’m happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone is great and I would recommend thls to ev

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Phone to everyone. And the customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, that’s everything I always needed. Amazing iPhone, couldn’t be better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I waited!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I waited for the new X! I love the personalized emoji-lots of fun!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great upgrade but ..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 6s to this one so the upgrade as far as the phone and features was a worthy one for me but the phone keeps freezing! I had to exchange my initial one during the return period because of this issue and the newer one wasn't giving me any issues until recently its doing the SAME thing. I will be on 70% battery and the phone will freeze and then power off and wont turn back on for almost 10mins. I have reset my phone multiple times. I don't understand what is going on but I guess I will wait and see .. happy I purchased the apple warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I have used for a while and had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We us this phone for personal and everyday use. It is dependable.

    I would recommend this to a friend