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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,933 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but needs camera updates. Once the glitches are fixed it will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a phone for my son and he is very happy to be back with an Apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Excellent camera. Makes a wonderful gift for anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great I bought for my girlfriend for valentines to match her new watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice phone and I do recommend it. Do buy a good protector case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the new one every year it’s the best phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a 6s Plus was smooth sailing thanks to Best Buy’s Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones XS 256 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products never disappoint you. Certainly worth the money you spend on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Order process was easy and quick. Exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok if you don't have one of these, get one now, raid the piggy bank, just get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with my purchase. The salesman was very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6 to XS, and I can undoubtedly say this is the best iPhone to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome its so much faster than the X and I can do everything I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhones are over-priced! However, inspire of the pricing, the new XS is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the only phone to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 and they keep getting better with each new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new iPhone it’s always better so no complaints!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The camera is outstanding and I am enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really enjoys this phone and loves the quality of pictures it takes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone number 4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely hard on phones. So if it can stand up for a year I’m pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You were going to love this phone! It does everything it is supposed to do!

    I would recommend this to a friend