4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Sprint)

Model:
MT972LL/A
SKU:
6009757
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,933 reviews

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an I soho express buy and this did not disappoint. Great phone.

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhones ever. I like the wayit resonds to my needs.

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • By far the best iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPhone user for 10 years and this is by far the best

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Good phone.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated four stars because I bought this for my wife. She has psoriatic arthritis and the touch screen is not as responsive to some one who has problems with their hands.

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Best phone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Needed a new phone. Glad I waited for this one to come out.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • Simple to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he was very pleased how easy it was to operate

    This review is from Apple - iPhone XS 512GB

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best technology. It was a new item, so I didn't have any challenges.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • First apple phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the iPhone for the first time, getting excited to use it

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • My daughter loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter picked up this phone and loves it. Very happy purchaser.

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    want to say that has not been said it's the best phone out their

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Perfect Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performs exceptionally. It was very easy to set up also.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • Greatest iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6s and I am so happy with my new phone.

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it again. If you are ready for an upgrade get this phone.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% i loved it, no issues at all. I recommend this for everyone.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • iPhone is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my IPhone XS. It’s very responsive. It feels good in my hand.

    This review is from Apple - iPhone XS 64GB - Silver (Verizon)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed with this phone. It’s easy to get used to.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but Best Buy had a sale price. Nice quality picture detail.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • New Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother needed a new phone he’s really happy with his new phone

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Great cellphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the best cellphone in the market. Full recommended.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • The only way to go!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been with iPhone since day one, they never disappoint!

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    I would recommend this to a friend
Page 158, Showing 3,141-3,160 of 3,933 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.