Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Sprint)

Model:
MT972LL/A
SKU:
6009757
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,934 reviews

  • Great camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with my new phones camera!!! A++!! Wish I had bought it sooner!

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Awesome phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the phone, battery lasts much longe than the older Versions

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • Love this phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love the new features! Person who helped us in store was great.

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 6 plus this phone still is a great size, the new features are amazing

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Great Phone Nothing New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone X and loved it. Honestly the only reason I upgraded was it was the same lease payment as my X. It is a solid phone but in my honest opinion nothing new from the X; hence the 4 stars.

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Advanced camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves to takes pictures and this new camera has her as happy as can be.

    I would recommend this to a friend

  • No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, very fast software, camera excellent, nice color and design

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to get used to phone without a home button but got used to quickly

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Love the new phone format

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone was only slightly larger than my old 5c so very comfortable to carry.

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Solid Phone, right-sized.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just couldn’t bring myself to buying the Xr for $250 less, it was just a bit too large for comfortably fitting in my front pocket, especially while sitting. The battery easily lasts 2-3 days with my type of usage usage. I replaced a Droid Turbo that had to be charged every day. I do miss a lot of the Droid features, but I’ll adapt. I’m gaining a more solid os and better vetted apps.

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • Awesome phone and camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone as usual from Apple. Great camera; love the portrait mode.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Loving My XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly. This is my second I Phone and I like everything about it

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Apple IPhone XS

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great new features! The camera always gets better and better.

    This review is from Apple - iPhone XS 256GB - Silver (Verizon)

    I would recommend this to a friend

  • LOVE THIS PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from the 8 Plus. Fits my hand and pocket better. Great Pics!

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Best iPhone so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new phone, it has an amazing camera and the screen looks amazing!!!

    This review is from Apple - iPhone XS 256GB - Silver (Verizon)

    I would recommend this to a friend

  • Nice phone upgrade.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone upgrades and longer life battery. Phone can use the flat charger.

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great capability and has enough memory for my needs. Nice color too.

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Great phone ! Loving it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too sleek and lightweight with all the features Loving my new I phone!

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great upgrade from an iPhone 6s. Has a wonderful camera and great screen.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my 5 year old SE. No oroblems switching to the button platform.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend
Page 74, Showing 1,461-1,480 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.