4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,933 reviews
  • Rated 4 out of 5 stars

    Great Phone Nothing New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone X and loved it. Honestly the only reason I upgraded was it was the same lease payment as my X. It is a solid phone but in my honest opinion nothing new from the X; hence the 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone format

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone was only slightly larger than my old 5c so very comfortable to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with my new phones camera!!! A++!! Wish I had bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the phone, battery lasts much longe than the older Versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Love the new features! Person who helped us in store was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to get used to phone without a home button but got used to quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and price. A lot simpler to use than many others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, very fast software, camera excellent, nice color and design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very user friendly. This is my second I Phone and I like everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone, right-sized.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just couldn’t bring myself to buying the Xr for $250 less, it was just a bit too large for comfortably fitting in my front pocket, especially while sitting. The battery easily lasts 2-3 days with my type of usage usage. I replaced a Droid Turbo that had to be charged every day. I do miss a lot of the Droid features, but I’ll adapt. I’m gaining a more solid os and better vetted apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new phone, it has an amazing camera and the screen looks amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Great features and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone and camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone as usual from Apple. Great camera; love the portrait mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from the 8 Plus. Fits my hand and pocket better. Great Pics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPhone XS

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great new features! The camera always gets better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great upgrade from an iPhone 6s. Has a wonderful camera and great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my 5 year old SE. No oroblems switching to the button platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone upgrade.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone upgrades and longer life battery. Phone can use the flat charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it’s speed and functionality is amazing and picture quality also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little getting used to because there is no home button, but I like it

    I would recommend this to a friend