Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Sprint)

Model:
MT972LL/A
SKU:
6009757
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XS 64GB's camera quality, screen size, and ease of use. Many appreciate the Face ID feature and the phone's performance. However, some customers find the price to be high and miss the home button from previous models. The phone's weight is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,934 reviews

  • great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new screen and camera. better pics than our nice camera

    This review is from Apple - iPhone XS 64GB - Silver (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The camera is amazing. Screen resolution is amazing.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had. Takes great pics and has new features.

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Love the Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 6S Plus, this camera is vastly improved!

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Ubelievable Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing difference between this and the 6S. Camera quality is outstanding!

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • Expensive, but worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade, this is the next step in the iPhone. Not cheap.

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Miss the home button

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I upped my consideration from 8 to XS to get a better camera, but I don't see much improvement over my old 6. Wondering if this was more hype than substance. Miss the home button a lot! However, battery life is better and I needed bigger storage; too bad Apple won't let us add storage like Androids do. All in all, I like the phone, but it's not as grand as I was expecting. It better last a long time... I wouldn't recommend XS over X or 8.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    No, I would not recommend this to a friend

  • Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS nice size alittle big for pocket, loud volume great effects

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • iPhone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new look and new features. A very big leap from my old 6s Plus.

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • I phone xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. The unlock face ID feature is very convenience.

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone. It has a lot of features I did not know about

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • iPhone xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gre as t phone, great camera, love all the possible choices.

    This review is from Apple - iPhone XS 256GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, yet large screen, great screen definition . fast and reliable.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Love love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen ever gold is so classy and sleek very good battery life

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • Fantastic phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned. Top of the line and superb!

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Phone is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it and was glad to have her old iphone upgraded.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Smoking Fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for the Xs because of the faster processor and it doesn't disappoint. Beautiful 4K video. Good sound and Siri even sounds more polished. I came from a iPhone 5. I had to google how to turn it on and off. The top power button is gone. No headphone jack as well. Get some Airpods. The home button is now a swipe up from the bottom. Overall this is a great phone, IMO.

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been amazing, by far the fastest phone I have ever used.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • IPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new IPhone. The phone is easy to use and the camer is awesome.

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • one of the best iphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great phone was truly impressed , awesome camera

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend
Page 79, Showing 1,561-1,580 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.