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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1786 reviews

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96%
would recommend
to a friend

Customers are saying

Customers appreciate the MacBook's lightweight design, portability, and comfortable keyboard. Many also praise its excellent battery life and the quality of its display. However, some users express concerns about the limited number of ports and the high price point. A small number of users also mentioned the device's tendency to get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,786 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Needed a Mac for finals. This one did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is a little small, but the new keyboard makes up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these, one for my wife, one for my daughter, and one for myself. I chose these because Macs have a reputation for extra security, extra style, and quality construction (which makes them last longer).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new computer and I already own an iPhone so I decided to give it a try. I purchased a gold book to match my phone. I am new to the books but instantly fell in love. I bring this book everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love the slim line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how slim and light it is. It replaced an older modl

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lil computer, very fast and slick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter to start college in the fall with. Very impressive product and an awesome Best Buy team to help with getting it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Mac book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my daughter- and we all love it! It will last her for years to come- if I don't nan it from her!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product and excellent design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a USB port, at least one please! Initial battery charge procedure not clear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for light duty, every day use. I use it for taking notes, and simple productivity tasks. For that, its perfect. However, I can tell it would lag behind in terms of performance with its M3 processor. That being said, the build quality is perfect and everything else is as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with her new laptop I think it has all and more than she needs for school and personal use. It was a little smaller than I expected but overall very happy with this buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    update perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had an old macbook air 11 and i upgraded to the new macbook 12'.. i bought a clearance used macbook and its a good deal for $900.. a second hand macbook that feels like a new one! saved me extra hundred dollars.. now with the gold, i can match it with my iPhone gold =) love it.. specially the retina display !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it it's very light and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love apple products, but I also like good deals so Best Buy have them most of the time that's why I keep buying from them. And this Mac it's so nice that I'm enjoying it every time

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Macbook: A Core-M Computer made right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a number of reviews about the 12” Macbook, I have to say that I was skeptical about this device. It had a price tag that was not impressive and the deal killer seemed to be the Core-M processor and the single USB-C. I too said: “What’s up, Apple??” To start, this was not my first choice. I went to my local Best Buy and walked out with a shiny new Surface Pro 4. The capabilities of the stylus, screen and size were key selling points for me. That is where things stopped. Windows 10 reminded me of why I use Mac and Linux as my primary operating systems. Without going down a rabbit trail, I returned 4 of these devices due to the touchscreen failing randomly, driver and sleep issues. After the last issue, I decided to take a gamble on the 12” Macbook. The prices was reduced and was slightly cheaper than the Surface Pro 4. Honestly, I am really impressed with this little machine. It reminded me a bit of my 12” Powerbook I had years ago. The new Macbook is sleek and one of the best computers for travel. While people will gripe about the one USB-C port, it does not bother me. I use the cloud and have no issues. I also found cheaper adapters that worked fine with this device. The screen is exceptional. It is bright and crisp making it one of the best screens out there. Some have given this device a hard time because it is not a touch screen…I really don’t care in that I do not need one of this type of machine. The speed is not going to set any records, but it is quite capable. I have done some simple video editing and use Photoshop all the time. While this is not a Macbook Pro, this machine will not disappoint. It is a capable device and I have finally seen a Core-M work well. Kudo’s to Apple on this one. The speakers are amazing on this device. Go to the store and fire up a video and you will see for yourself. The one thing that I am not impressed with is the keyboard. Some love it and others hate it. For me, I am tolerating it for the time being. Because the keys have such a short travel, they bottom out quickly. I just find the keyboard on my old Macbook Air to be more comfortable and accurate when I am typing. The other issue with this keyboard is that my fingers ache. It might just be me, but my whole hand aches when I type for more than 30 minutes on this device. My only other gripe is the price and not including the multi-poort adapter. I understand that Apple does make quality products, but the initial price of $1399 really pushed people away. Selling a separate dongle for $79 seems a bit greedy. Throw in the adapter and I think people would definitely think about this device. Pricewise, it is now $1149, which is not bad, but I would get a 13” Macbook Air with 8gb for just a tad more. The Air will definitely give you 13 hours of battery life and you will have a nice pony under the hood to function daily and more. Note the battery life on the 12” is not bad at all, it is just not the 13 hours of the Macbook Air, which is driving a more powerful processor. You would think that the 12” Macbook would best the Air, but that is not necessarily the case. Other than some small quirks, I can say that this is a great device. If you do get one, I would recommend trying it out in the store for a bit of time. Also, I would look for the best deal you can get on the computer. Right now, the pricing is floating around $1149. This computer is for someone who wants a Mac in the slimmest form factor. I do think that it is a good device and I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't as advertised. Needs charging after moderate use for 6 hours. If it was 9 hrs as advertised, would have rated 5 stars. Otherwise this machines is simply superb.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good looking, handy, thin

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and very useful on the go. Good for minimal office work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new macbook at local best buy store and it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday present and she loved it. The new charging cable is weird and the keys have a different feel from other Mac books but overall it's way worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium computer for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer after eyeing it for quite a while at the Apple Store. It is exactly what I expected and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light Weight and Quick Boot Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds quickly when turning on and off. The touchpad is very delicate and accurate. The computer is very easy to keep clean. The screen is bright even in daylight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfectly sized "mobile" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the keys which I think could use a little more "click" or "give". Haven't tested the speed and performance for video or photo editing, but not expecting too much from this little guy. Overall, a great product for browsing and you like having a keyboard.

    I would recommend this to a friend