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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 137 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers love the excellent condition and ease of use of the refurbished MacBook Air 11.6", finding it lightweight and perfect for both school and personal use. However, some customers experienced issues with the quality, including problems with keys and the charger, and a few mentioned the screen size as being smaller than expected. Despite some minor cosmetic flaws reported by a few users, many found the laptop to be in great condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 137 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Happy and Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great choice buying this pre owned MacBook air, I actually used it for my State board exam, did not give me any issues, couple of ding scratches is given knowing that this is a pre owned MacBook. I am very happy and satisfied I am happy and satisfied with my decision to buy this MacBook Air. I like it also that it’s very light and handy. I have iMac already but i want something that i can carry with me all the time to study.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good laptop for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily for me I received my MacBook Air with one or two light scratches on the top beside the apple logo, other than that it is decent. It is a fast laptop once you get everything loaded on there, I received it on March 9th, 2023 and I will update my review on April 9th, 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for college students & Apple iPhone users!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an Acer Chromebook for college, and it is SO slow. I have an iPhone and AirPods and I love my Apple products so I really wanted to get a MacBook, but I mostly needed a new laptop with some speed. I purchased this and I’m in love! It’s fast and does everything I need it to do plus more! I love how it’s just like my phone and has my Apple Music, my messages, pictures, and can FaceTime. Overall best purchase ever! Can’t beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great find!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting it to be In as great of condition as it was !! It is most definitely the best and cheapest start up MacBook! It works so good for everything I needed it for !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love, came with a few scratches but nothing noticeable. Everything works great and loads very fast. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small but packs a powerful punch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was weary about getting the smaller 11” MacBook, but this thing is great. Fast. Clean for being Pre-Owned.

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    Computer works fine but noticeable damages

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for, PRE-OWNED macbook. The software and the computer work great but it’s just the cosmetic damages to the computer that bothers me. I got a few dents on the top, a small scratch on the screen, and dents all around the edges. If you put a protective case then you won’t see it but it just truly bothered me. The worst part was that the charger they sent me with the computer was from a third party company and it didn’t even work. Went to a Best Buy store and they only offered me a discount on an OPEN BOX charger and costumer service only offered me a $25 gift certificate for a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a great purchase. I haven't had any issues with it since purchase. The only downfall is the battery life but considering the price it was a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was Light weight, convienient and afordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! I’ve been wanting a macbook since forever and finally got the chance to get one. It works well and I haven’t had any problems. It came with a few dings but thats nothing a cover can’t fix ! The battery is running well and overall this macbook is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as described and works great for our needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suppose to be a big purchase for my daughters birthday and Christmas. It came in bubble wrap in a box and looked like someone threw it out the back of a truck. Never even tried to turn it on. I have been trying for days now to let Best Buy make up for this mistake, no luck. The fact that refurbished is defined on this site as, “Like new state”, is ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, perfect condition, and great quality screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! No issues at all ! Works fine ! Only issue was the power cord which I returned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first day. Went home to visit family for only 2 days and came back to to a WiFi signal with a slash through it. Will not connect to WiFi no matter what I do. Returning asap

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Lose screen but good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good small little computer. Everything works as it should. Came with charger. I love it. Only thing I’d have to “complain” about is, is the screen is rather loose and almost falls on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for My daughter for school she really loves it it is super fast and easy to use, she loves the easy keyboard. She will be keeping for a long time to come

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    Good laptop, charger is not apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the computer itself. My last MacBook the keyboard stopped working and for what I use it for, a refurbished MacBook seemed to be a good way to go. The laptop is great, works fast and holds a good charge. I am just surprised the charger is not an apple charger and that’s why I’m giving 4 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two things I don’t like is the ports do not work for the usb and it overheats fast

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    macbook air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived in bubble pack with 2 instruction cards. works well, fast internet connection, like new.

    I would recommend this to a friend
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