Customers love the excellent condition and ease of use of the refurbished MacBook Air 11.6", finding it lightweight and perfect for both school and personal use. However, some customers experienced issues with the quality, including problems with keys and the charger, and a few mentioned the screen size as being smaller than expected. Despite some minor cosmetic flaws reported by a few users, many found the laptop to be in great condition.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 142 reviews
Rated 4 out of 5 stars
Macbook air pros and cons
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The MacBook Air is widely considered an excellent, everyday laptop that offers a superb blend of portability, performance, and impressive battery life, making it the top choice for most users. It excels at general tasks like web browsing, document editing, and streaming, and can even handle light photo/video editing and some gaming without a hitch.
Pros
Performance: The Apple Silicon chips (M1, M2, M3, and M4) provide excellent speed for daily use and remain powerful for years. The fanless design ensures silent operation, a major advantage over many Windows laptops.
Portability: True to its name, the Air is incredibly thin and light, making it an ideal travel companion that fits easily into a backpack.
Battery Life: It offers exceptional, all-day battery life, typically lasting for 10+ hours of continuous use and often a couple of workdays on a single charge with moderate use.
Design & Build Quality: The modern, sturdy aluminum chassis, high-quality keyboard and industry-leading Force Touch trackpad offer a premium feel and reliable user experience.
Ecosystem Integration: It seamlessly integrates with other Apple products like the iPhone and iPad, offering features like Handoff, Universal Clipboard, and using an iPad as a second display (Sidecar).
Cons
Port Selection: The limited selection of two Thunderbolt/USB-C ports means you'll likely need a dongle or hub for connecting multiple peripherals like an SD card reader or HDMI cable.
External Display Support: Base models of the M-series Airs natively support only a single external display, a potential limitation for some multi-monitor users.
Webcam Quality: While recent models have upgraded to a 1080p camera, the quality is still considered average compared to iPhone cameras, and there is no Face ID support.
Sustained Performance: Due to its fanless design, the MacBook Air may throttle performance during extremely long, intensive workloads like prolonged 4K video rendering or heavy gaming, as it needs to manage heat.
Verdict
For the vast majority of people, the MacBook Air is a powerful, reliable, and delightful laptop that "just works". If you're a casual user, student, or professional who primarily handles everyday tasks, it is an unbeatable value. For those requiring more power for specialized, graphics-intensive work, the MacBook Pro line might be a better fit, but the Air remains the default starting point for a new Mac laptop search. You can find current models and configurations on the official Apple website.
I would recommend this to a friend
Pros mentioned:
Weight
Cons mentioned:
Scratches
Rated 5 out of 5 stars
Happy and Satisfied
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a great choice buying this pre owned MacBook air, I actually used it for my State board exam, did not give me any issues, couple of ding scratches is given knowing that this is a pre owned MacBook. I am very happy and satisfied I am happy and satisfied with my decision to buy this MacBook Air. I like it also that it’s very light and handy. I have iMac already but i want something that i can carry with me all the time to study.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Good laptop for the price!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Luckily for me I received my MacBook Air with one or two light scratches on the top beside the apple logo, other than that it is decent. It is a fast laptop once you get everything loaded on there, I received it on March 9th, 2023 and I will update my review on April 9th, 2023.
I would recommend this to a friend
Rated 5 out of 5 stars
This was a great deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter is studying 3D modeling and Mac’s are required. She’s had this refurbished Macbook about 2.5 years and it has carried her through her senior year without issues. This was a great deal.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Perfect for college students & Apple iPhone users!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally bought an Acer Chromebook for college, and it is SO slow. I have an iPhone and AirPods and I love my Apple products so I really wanted to get a MacBook, but I mostly needed a new laptop with some speed. I purchased this and I’m in love! It’s fast and does everything I need it to do plus more! I love how it’s just like my phone and has my Apple Music, my messages, pictures, and can FaceTime. Overall best purchase ever! Can’t beat the price!
I would recommend this to a friend
Pros mentioned:
Price, Weight
Rated 5 out of 5 stars
Apple
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop was Light weight, convienient and afordable.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great find!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not expecting it to be In as great of condition as it was !! It is most definitely the best and cheapest start up MacBook! It works so good for everything I needed it for !
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
N/a
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In love, came with a few scratches but nothing noticeable. Everything works great and loads very fast. Would definitely recommend.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Small but packs a powerful punch
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was weary about getting the smaller 11” MacBook, but this thing is great. Fast. Clean for being Pre-Owned.
I would recommend this to a friend
Cons mentioned:
Charger
Rated 1 out of 5 stars
Computer works fine but noticeable damages
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get what you paid for, PRE-OWNED macbook. The software and the computer work great but it’s just the cosmetic damages to the computer that bothers me. I got a few dents on the top, a small scratch on the screen, and dents all around the edges. If you put a protective case then you won’t see it but it just truly bothered me. The worst part was that the charger they sent me with the computer was from a third party company and it didn’t even work. Went to a Best Buy store and they only offered me a discount on an OPEN BOX charger and costumer service only offered me a $25 gift certificate for a new one.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad Form Best Buy! Just Bad!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This macbook was outdated when tbestbuy sold it to me. Not once have i been able to update a single app. Including the operating system. To download an app that isnt stock i have had to seach for previous editions. Why bestbuy would sell a completely outdated and obsolete system is beyond me. Thanks alot best buy.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Actually a great purchase. I haven't had any issues with it since purchase. The only downfall is the battery life but considering the price it was a great deal
I would recommend this to a friend
Rated 5 out of 5 stars
Macbook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it ! I’ve been wanting a macbook since forever and finally got the chance to get one. It works well and I haven’t had any problems. It came with a few dings but thats nothing a cover can’t fix ! The battery is running well and overall this macbook is wonderful.
I would recommend this to a friend
Rated 4 out of 5 stars
MacBook
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product came as described and works great for our needs
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was suppose to be a big purchase for my daughters birthday and Christmas. It came in bubble wrap in a box and looked like someone threw it out the back of a truck. Never even tried to turn it on. I have been trying for days now to let Best Buy make up for this mistake, no luck. The fact that refurbished is defined on this site as, “Like new state”, is ridiculous.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Mac book air
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good, perfect condition, and great quality screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Satisfied customer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied! No issues at all ! Works fine ! Only issue was the power cord which I returned
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for the first day. Went home to visit family for only 2 days and came back to to a WiFi signal with a slash through it. Will not connect to WiFi no matter what I do. Returning asap
No, I would not recommend this to a friend
Cons mentioned:
Screen size
Rated 4 out of 5 stars
Lose screen but good computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good small little computer. Everything works as it should. Came with charger. I love it. Only thing I’d have to “complain” about is, is the screen is rather loose and almost falls on its own.
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Charger
Rated 4 out of 5 stars
Good laptop, charger is not apple product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with the computer itself. My last MacBook the keyboard stopped working and for what I use it for, a refurbished MacBook seemed to be a good way to go. The laptop is great, works fast and holds a good charge. I am just surprised the charger is not an apple charger and that’s why I’m giving 4 stars.