Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 138 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the excellent condition and ease of use of the refurbished MacBook Air 11.6", finding it lightweight and perfect for both school and personal use. However, some customers experienced issues with the quality, including problems with keys and the charger, and a few mentioned the screen size as being smaller than expected. Despite some minor cosmetic flaws reported by a few users, many found the laptop to be in great condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 138 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Mac

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for My daughter for school she really loves it it is super fast and easy to use, she loves the easy keyboard. She will be keeping for a long time to come

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    My review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was a good computer but u can tell it’s an old generation so it do t have all the apps u want or need. It also came with little dents in it, you can tell it’s a reusable computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ok good speed works fine and nice everyrhing ok

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Old and slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac book although looking fine was slow and didn’t work with many of the current apps. The iOS is certainly out of date and due to age isn’t capable of being update and therefore isn’t compatible. Just buy new.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being refurbished, I knew to expect some cosmetic damage and the only thing that could be bothersome to others is a slight scratch on the screen. Otherwise works well and can’t beat for the price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Mac

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and it has served its purpose. It was in good condition besides a few scratches on the back. The only reason im upgrading is because i now need 8gb ram instead of 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for what i needed

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is great to have for my needs. It has some dents and scratches on the bottom but overall was a great computer to have for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good MacBook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid MacBook and easy to carry around wold recommend for a Lowe budget

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. Just thought it would be bigger but it was a good test to see if I actually wanna buy a bigger one etc. I might in the future

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like Brand New

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was in perfect condition and works awesomely. It was a birthday gift for our 14 year old son and he loved it. Delivery and pick up time was spot on and staff was wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly. Can get my work done without any mishaps and even play games. Only issue i didn't know this version is not compatible with Adobe Indesign.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Apple - MacBook Air 11.6" Pre-Owned Laptop -

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly a little nervous about purchasing this pre-owned laptop, but it has been absolutely perfect! I have not had any disappointments and I was able to transfer everything seamlessly. I haven't owned a mac before, and I am grateful that I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    First Review

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very lightweight and easy to use. I can do my projects and homework for class on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Condition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at store few days late but it was in excellent condition. No signs of wear. I haven't used it much but the little that I did everything seemed to be working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good but has a few ups and doens

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop i use it everyday. And i know its a refurbished item but it has dents and scratches, all of the scratches are on the bottom and the dents are in the sides.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an IT major and I’d like to start as a help desk tech so that why I purchased an open box MacBook. I feel like it works like new. It’s familiar because I’ve always had an iPhone. The computer performs very well. I still am getting familiar with the OS alone. It’s not my primary use laptop but it could very well function in that way. If I choose to buy in the future I’d prefer a 13” because this is too small. That’s my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    10/10 WOULD RECOMMEND

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived a day early and went to pickup in-store. Wrapped perfectly, no scratches or dings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great addition to our techs. Only issues, some of the keys are sticking after about 10 months

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Impressive little machine!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is pretty impressive for the age, specs, and size. Let me also first add that if you do buy this MacBook I highly recommend upgrading the SSD to 500 GB or 1 TB. This MacBook can run most of the games my actual gaming pc plays, obviously not nearly as good. It is however good enough to enjoy when I'm traveling or on the go and need something small that does it all. For under $500 this is the MacBook to get you started.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart buy! This laptop is perfect for my needs. I am an online undergrad student and needed something that I can write my papers. I love this lab top. I use it for school and personal use. Great buy. I may buy another for my husband as well.

    I would recommend this to a friend
Sponsored