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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 138 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the excellent condition and ease of use of the refurbished MacBook Air 11.6", finding it lightweight and perfect for both school and personal use. However, some customers experienced issues with the quality, including problems with keys and the charger, and a few mentioned the screen size as being smaller than expected. Despite some minor cosmetic flaws reported by a few users, many found the laptop to be in great condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! It was a Christmas present for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was slower than expected and for the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    missing the charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it never came with the charger like it was suppose to

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    No accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving one star for now came with nothing but the MacBook. Waiting on charger to get here to see if it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for less than a year. It’s supposed to be working like new on the inside. But it doesn’t. I took it to the Apple store to get a battery repair which I shouldn’t after a year. Only to find out their was an issue with the entire system. The laptop is basically trash and only works when plugged into a charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doessent charge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt buy again it stopped charging after a while of using like 2 weeks and then they wouldnt let me return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a elementary school computer that was activated from London that wouldn’t let me login. I was sent a new one a week after and it worked for a day then the screen turned black and wouldn’t work. Both computer came damaged with scratches and dents

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ******

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will let me go to websites but I can’t do anything on the websites. Nothing will open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy pre owned.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a budget labtop. You get what you pay for. Do not by refurbished. Mine didn’t even load the home page. And it was not worth the headache.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving my Mac. It’s been so easy to use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't support Fort- nite. The main reason I wanted this computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time or money, the item showed up trashed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2018. Last me until 2022. Fast service. Excellent storage. This laptop got me half way through undergrad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great MacBook for a beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product actually! This was my first MacBook and its totally awesome. However there's one issue on the laptop, It has dents all over and didn't inform us. But overall its great :)

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    MacBook Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger cord is giving me problems constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Pro air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product in the market. My Best Buy decision.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cant login to icloud screen has scuffs……

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scuffs marks everywhere outside and the screen scratched and cannot login to my icloud account with this older 2015 version. No support for Apple……

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 1 out of 5 stars

    MacBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one they sent had wrong charger the. I send bk they sent second one not the same sizes chipped and etc never will order again

    No, I would not recommend this to a friend