Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9776 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the MacBook Air 13.3" Laptop's ease of use, lightweight design, and impressive performance. Many appreciate its compact size, long battery life, and the convenience of Touch ID. While some users noted that the camera quality could be better and expressed a need for more USB ports, the positive feedback on its design and functionality is overwhelmingly prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 9,775 reviews
  • Rated 3 out of 5 stars

    You need to be familiar with Mac computers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what difficult to set up , unless you know Mac computers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy about this MacBook. The battery life is very weak. It does our very quickly. The only way the battery will last more than four hours is only if it’s plugged in. I got a macbook because I have an iPhone forever but it’s just not the same.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its fine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not an apple person so I have quite the learning curve

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I just found this same computer for 200.00 cheaper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this same laptop on Amazon for over 200.00 cheaper!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    VERY DISAPPOINTED

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RECEIVED IT IN THE MAIL, IT WAS USED RESETTED AND RETURNED, I COULDN'T EVEN SIGN INTO MY APPLE ID, THE FAN WE EXCESSIVELY LOUD. DON'T RECOMMEND. I WOULD GO FOR THE MACBOOK PRO.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to do things on my MacBook Air.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing to rate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used the computer so I can’t rate it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac book air

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for Jan 14 2021 for grand daughter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers are not working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but the speakers are not working correctly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very different layout than most laptops Im used to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac book air so far so good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my Mac book air no problems with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will not charge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter opened her gift for Christmas, brand new right out of the box and it will not hold a charge. We are out of town and can’t take it back until after next week. I’m hoping that Best Buy will exchange or fix it because she’s barely got to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice bang for the buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice Pc for the price. The touchscreen is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u want soemthing that overheats soy get it lols

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Size, Speed

    Rated 5 out of 5 stars

    Best laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i have ever had! Very fast and reliable. It is a convenient size and is never bulky!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It doesn’t deliver enough power.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t deliver enough energy. you can’t use both ports at one, eg. a mouse control and a thumb drive. One of them won’t work. I also had to purchase a new remote disc drive because it didn’t deliver enough energy to power my Apple remote disc drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i3 Processor Freezing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was freezing which I never had with an Apple, i3 probably too week for Adobe, zoom etc. Also, charger didn’t work after a week. Returned and got a different model with i5. Also the Trackpad has a different color than the computer shell itself (Rosegold Model), looks cheap. No camera lock like Lenovo yoga has. Backlit Apple logo is gone. Apple goes cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rainbow Wheel of Death

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer frequently freezes up and that blasted rainbow wheel of death spins around and around. Wish I got a PC instead...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially very satisfied with this laptop but unfortunately after only 2 years it is no longer functional. At first I thought it was just battery charging issues but now it seems that the issue is more of a motherboard problem. Cost of repair is more than worth of the laptop now unfortunately. Too bad. I was starting to like the dependability and ease of another Apple product but I suppose there are lemons in anything purchased nowadays.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OS was poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a disappointment at my end. I’ve been an apple consumer so this should be not that hard. I bought MacBook Air just a month ago. I had fingerprint set up to log in but eventually after weeks of idle, it did remember my fingerprints. I was told to reset the software but it froze the process. So I had to send it back to store to reinstall the OS. It got fixed but then the techsupport forgot to give the password to get into the software to use it. Now I’m stucked waiting for tech support to call me back. This is not what I had expect from this product.

    No, I would not recommend this to a friend