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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9776 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the MacBook Air 13.3" Laptop's ease of use, lightweight design, and impressive performance. Many appreciate its compact size, long battery life, and the convenience of Touch ID. While some users noted that the camera quality could be better and expressed a need for more USB ports, the positive feedback on its design and functionality is overwhelmingly prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 9,775 reviews
  • Rated 1 out of 5 stars

    MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer than expected for shipping. The item was located in Ms then shipped out of Ms and to several others areas before it came back to Ms. It was delayed several times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    billing is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am being charged twice, by discover card which want to use, and PayPal, which has denied my dispute. Tele call to Best Buy stated they would not charge Pay Pal but they did

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Macbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer out there, although I’m a little biased because everything I own is Apple!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this expensive MacBook and now it suddenly turned off and didn't turn on and it says that it had insurance but when I called they said it didn't cover it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip Off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a defective product. The mac book malfunctioned within 1 month of use.... and Best Buy will not honor the one year warranty be replacing the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screwed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would review it if I had ever received it. But someone on Best Buys end screwed but and shipped it somewhere else. And I get screwed out of lap top and 877.00

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was sold a very stinky moldy computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a very stinky moldy computer. It gave me a hard time so I brought it in and they fixed it. They were supposed to call me when it was ready they did not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    runs very hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Macbook gets overheated very quickly. I am so disappointed with this purchase. I've had two other Macbook models and they never performed this terribly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt have it for long .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt have it for long , I had to return it due to sounds keep going out and screen not turning on . A real learning curve as well if your not use to macbook

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate MacBook bought from Best Buy bad service MacBook is not turning on and when I called apple custmer service they said 130$ for service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Trash Keyboard and track went out after less the 2 months :( I got it September 18 th 2020 and now it’s November 9th 2020 and it’s “unreturnable” !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST SERVICE EVER !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 appointments have been set up for installation, and all got screwed up and never happened. Never even got a call about today's missed appointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do research before buying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and a week later they released the same laptop with an i5 processor for the same price. Tried to exchange it and they wouldn’t let me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airmag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ready have a problem with the screen just buy it 15 day ago for my douther school now have to spend my time at apple store see what they can do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was not worth the price. Really slow and hard to upload files. I would rather have a windows. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven’t learned to use it yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have decided to transition from my Del desk top to the Mac Air, and haven’t figured out how to use it yet. It’s much harder than I anticipated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Froze up within 2wks of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    froze up within 2wks of use, conveniently enough you cannot return after 2wks....Apple Support helped but its been horrible since...waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible cpu dont buy. Waste of money, me and my wife git ine for our daughter for her graduation. Worst purchase we ever made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AWFUL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT WORTH THE MONEY, I WOULD RATHER BUY AN ACER OR HP. I HAVE USED MAC'S FOR OVER 10 YEARS AND THEY JUST KEEP GETTING WORSE AND WORSE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, works well. I use it to play Sims and it works fine!

    I would recommend this to a friend