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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 9776 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the MacBook Air 13.3" Laptop's ease of use, lightweight design, and impressive performance. Many appreciate its compact size, long battery life, and the convenience of Touch ID. While some users noted that the camera quality could be better and expressed a need for more USB ports, the positive feedback on its design and functionality is overwhelmingly prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 9,775 reviews
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item “passed” inspection but shortly after I received it, the keys started sticking and the system malfunctioned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the worst purchase ever. It froze SO many times I lost count, and then would do this weird restart thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service especially delivery Delivered to incorrect address No one would answer phone Toll free services useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one night and it was overheating none stop. Returned it back for a refund. Fist and last apple product I will ever buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came with battery damage and would load up. Plus I never got the free Apple Music that came with the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    damaged

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer came to me damaged and now their blaming me for it. ridiculous and they don't back their own products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was broken when It arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken and I couldn’t use it. Give me new one would be appreciated and one that’s not broken. I waste my money on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wouldn't know

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase this some stole my info and bought this with my best buy credit card. I prefer Android though. ......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop is very nice but did not last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a month and then the keyboard and track pad stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy you Won't regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this MacBook! I purchased my first one in 2020 and I haven't had any problems now I'm back looking to purchase another one. You will be happy with your purchase if you buy this and it's almost $300 cheaper than the first one I purchased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came without a charger. Is it any way possible I can receive a charger for this item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!!! A lemon returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful!!! Keyboard issue and took 2 hours to return due to not being to unlock computer. What a waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems. Store wasn't open due to COVID-19. Should not have purchased laptop online without seeing it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haul away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was NOT completed today. No one showed up after I called several times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Lots of power in small package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run the heck out of my Macbook Air and it never skips a beat. I run CAD and CAM software, 3D printer slicers, and I even control a CNC I built using it. That's just the more 'tedious' processor intensive tasks, but it does great for literally everything I use it for. It get's a little hot at times, but never shows a noticeable decrease in performance. I think the 'heat' issues between the Macbook and other laptops is from the metal case on the Macbook which transfers heat better than the plastic which makes it feel warmer to the touch. The OS is one of my favorite aspects, I hate how Windows changes the interface all the time so then you can't find what you need without googling how to do it, major PITA. They also never glitch up like a PC running Windows. Even a 'quality' $3,000 Dell running Windows with professional IT support is more glitchy than the bottom of the barrel Macbook. Only downside is the price. When my kids graduate from Raspberry Pi 4, I'll probably get them a used Lenovo thinkpad or something. Not going to let them touch my Macbook, it's too expensive for the kids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t stay charged.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery life. The thing overheats and slows. And then it just shuts off. Can’t get any help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst. I bought it brand new and broke 5 times within two years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the second week. Because I didn’t invest the extra $200+ in Apple Care it’s a total loss

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price for the specs it comes with. Defitely would invest in a better computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is this really an Apple computer?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crashed at the worse times and very often especially while In use while charging

    No, I would not recommend this to a friend