Customer Ratings & Reviews

My daughter is heading off to college. This will be an integral part of her schooling. Apple has great products.

I've only had this for a day and I'm already considering returning it. Just watching a basic YouTube video in 1080p gets this laptop hot enough to cook your legs. It stays at 100 Celsius for nearly the entirety of the video. In case you weren't aware, having a CPU at 100 degrees is almost unheard of. You do NOT want temps this high. Ever. In any kind of computer. This laptop even idles at about 70 degrees Celsius which is just insane. A computer should not sit idle at temps above 50 Celsius. The fan is almost entirely useless. That's not an exaggeration. Even at full blast I'm lucky to see a 2 degree drop. It must be positioned poorly as it mainly just blows out cool air. Fails to adequately move heat out from the inside of the laptop. It might as well not even be there. Don't use Google Chrome either. Just scrolling down a page will set the temp up to 90 degrees. Heat wise, it handles Firefox noticeably better, but still produces unacceptable temperatures. Temps are lowest using Safari, but I am not a fan of Safari so that's a bust. If you plan on using this laptop to literally do nothing other than basic web browsing, then you should be fine. But anything outside that, even just watching YouTube, will get the laptop hot enough to fry an egg on. Apple failed majorly with the cooling system in this laptop. I'm honestly shocked that they okayed it. I am a huge fan of Apple. Prior to this laptop I was using a 2015 MacBook pro. I loved that thing for 5 years. Still runs well. I thought this Air was going to be a major upgrade considering how much better the specs are. Nope.

I was only running Google Chrome (2 windows) - 4 tabs each. High-frequency sound coming from the fan and the laptop was sitting on a desk. 8GB of RAM is not enough when Google Chrome uses 6GB. Returned it and ordered the MacBook Pro from Apple with 16GB of RAM. Best Buy employees were understanding and echoed what I had said about the fan and temperature. Best Buy has been incredible during this time of challenges. Went back for a 75" tv and a laptop for my dad. Customer service has been consistently awesome!

This was a birthday gift to my daughter and she loves it. It was a great purchase for the price.

Can never go wrong with Apple..I love that you get no virus and security so nobody can use it.

It is easy to get a hang of and it is great for students. You can get easy access to multiple things at once.

I bought an Apple air and price is great. The customer service was great and knowledgeable with the product.

Bought as a gift for my daughter that's a senior in high school. She loves it. Best investment ever.

Have been using my laptop for a few weeks now and its a great product that has helped me with my studies.

personally this is a great product and works well with my other apple products i feel that it was a great purchase

the best computer i have ever purchased! the ordering process was easy & the delivery was right on time.

I don't know what it is but I'm very disappointed because everything works very great except the camera ! the camera is supposed to be HD and it looks like an android camera ! I have the old Mac book air and I thought I was making a better choice choosing this one since its the "lates model" just to have a bad quality camera compare to my other Mac book air. If I would off known better I would have chosen the old model instead of this new model. Me and my boyfriend got the same laptop and his camera to is horrible !

First Macbook I have personally purchased but impressed with it's capabilities so far even at the Air level

Excellent product and quality and always good customer service

First apple computer. It’s a good looking computer and I’ve had no problem figuring out how to use it.

Like all Apple products this one can’t be beat. It just works like it should and I never have problems

Awesome product and high recommend for everyone and Best Buy made the entire process very easy too :)

Needed another computer for my high school daughter after Covid hit. This has been great for her work at home.

Fast. serving time is critical. Efficient. without any question. Clean and Easy. Employees are very responsive.

It’s amazing! I love it! Also, Best Buy customers service representatives are very helpful when I have questions.