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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3079 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, lightweight design, and solid performance of the Apple MacBook Air 13.3" Laptop. Many appreciate its compact size and long battery life, along with features like Touch ID. However, some users express concerns regarding the limited number of USB ports and the quality of the camera. A few also note issues with occasional overheating and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,079 reviews
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good. The only issue which I didn't notice before I bought it is that it has no USB ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SCORE!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift for my mom, after switching her from a PC laptop. OMG! she loves everything about it, especially that all her information is synced across all Apple devices and it user friendly even for the technology challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my MacBook. I am so dedicated when I stepped on my old one, the next day I went to purchase this MacBook Air. My new MacBook has so much extra storage I never have to worry about erasing old photos to clear up storage data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first MacBook Air. I have always had windows laptops. I wish I made the move sooner. This laptop is great for day to day work don’t recommend for heavy duty editing go with the pro for that however this laptop is great for its value and a steal at it’s price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking laptop. Fast and furious but a fan comes on when on Zoom. Otherwise great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products and great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought three items at Best Buy - a laptop, modem/router, and a wireless printer. We had the same salesperson all three times because we specifically asked for him. He was very knowledgable and helpful. We are happy with all of the products too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer, but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine, powerful and do everything I need it to do. It’s pricey but I do recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Some big caveats for IMovie and webcam users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after reading the rave reviews everywhere. And it works very well. But I have two warnings. First, the webcam is pretty awful. In zoom meetings I look like I must have a first generation webcam from the 90's. But more importantly, the computer can't handle anything more than simple projects on IMovie. I cut a 13 minute video with a few layers of video, audio and titles, and it causes continual crashes. After multiple sessions with Apple tech support, the conclusion is that there are no defects -- I'm just pushing it past it's capability. But all this took time, and I'm just outside my 15 day return period. I would have upgraded to a MacBook pro but it just took too long to find out this computer isn't good enough for my needs, after spending $1200. I'm pretty upset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still evaluating it but so far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it. But it works without any problem. I wish I had a resource book about it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The camera quality is trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the computer is great but my mid 2013 MacBook Air camera is clearer than this grainy 2020 camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this open box Mac Book and couldn't be happier. Best Buy stands by their merchandise. Thank you Geek Squad for assisting with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACBOOK AIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an IMac which i like a lot. However,I like my new mac book air just as much if not more because i can move around the studio with it on my lap or wherever i take it . It does everything that i expected and more. Its really great for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Items and Rewards questions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with this purchase. I have a question, with the free gifts included in this purchase are they already uploaded on the MacBook? Also, purchased a Playstation 5 and picked up on the 14th, how do I add those points to my rewards?

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but the fan is loud and you can not edit on here I should have waited for the New MacBook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I found this Mac Air to be perfect out the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Air exceeded my expectations. I love the everything connects, I now have a complete system. By having the MacBook Air, i now have a connected system. The Iphone and mini ipad all work will with the MacBook Air. This was an excellent choice for me.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Not as good as my old MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it is a great machine. The power cord is too short and the lack of USB port is a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase for my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great purchase. I will be purchasing all my electronics and appliances from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    I love that it goes hand and hand with my IPhone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my MacBook Air! It works great! Battery doesn’t like Zoom though. Would highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, a little slow for what it should be. I’m disappointed that it has no USB ports.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Mac Air. I have other Apple products. The ease of use to the other products is great.

    I would recommend this to a friend