Customer Ratings & Reviews

This purchase of a MacBook Air was terrible. The computer is great, the Utica store and Best Buy corporate were very poor. No communication with me about the status of my pick up order. Then on my way there to find put what was going on with my order someone called from the corporate office asking for personal information and having a smart attitude when I asked why she wanted the information. My order was placed on hold until they could "verify" who I was. Then after the verification I had to wait another hour for them to bring my item from the warehouse. Everything was strange and really a hassle. I would not recommend Best Buy.

Now I know why MacBooks have 8% global laptop market share. No touch screen, no pen support, no OLED screen, no instant - on, no face unlock, no 2-in-1 design, no 180 degree screen, can't run 2 4k monitors at the same time. When you don't use Apple apps, the laptop is slow and the battery life is about 3-4 hours. Laptop overheats and theromothrottles. Using this laptop feeling like going back to the 20th century.

I am an Apple devout owner. Apple just works and connects easily

Absolutely perfect for a high schooler. She loves it.

Do not buy another Mac or Apple lap top! I purchased the Laptop computer and the screen went black after 6 months and again the same problem 3 months later. Apple did not honor their 1 year warranty. and charged me after I paid nearly $4.000.00 for the lap top. Stating "there was no damage to the unit but it need repair on the inside". Rip off. Apple quality has declined since the Steve died.

Received Mac Book Air with older IOS I expected new computer to have current IOS. Also after much troubleshooting iPods still do not pair With Mac Book

The screen is way too little and Best Buy never has any of the other colors in stock

Don’t order from Best Buy. They can’t deliver on time. I placed an order for next day delivery and the computer has not even been picked up by the carrier two days later. Go to Apple. Best BuY offers no solutions for delayed shipments.

Cannot rotate from desktop 1 to desktop 2. Once showed them at top of page, then not again. Once rotated a couple of times from 1 to 2 by itself. Cannot find a way to reset password for desktop 1.

This laptop does have comparatively better cpu, but the design is worse than previous version, no usb, th place on the keyboard to put mouse is not enough. The resolution is not a standard type, so in many games that need a mouse, you will have difficulty on click the place you want to click. By the way, these can be tolerated, but one thing can't be tolerated is this laptop use IPS screen, which cause eye strain, IPS screen doesn't cause all people eye strain, but for some people, all IPS screen cause eye strain, this laptop is one of them.