Customer Ratings & Reviews

Great Apple product for an amazing price at BestBuy

Updated for 2022. Fast connection and good storage

M2 chip which is something i have been waiting for

The Mac book I purchased did not turn on after box opening.

Would be a better rating if I hadn’t received it almost a week later than the date they said then when I get the package it had already been open and taped back up I was very disappointed FedEx or someone would take the package and delay my delivery for a week I’ve never used FedEx and wouldn’t again I called them asking about it and they said they couldn’t do anything and to send it back.

Horrible product. Purchased on July 24th returnable until August 8th and the screen spontaneously cracked on the left lower corner on 8/16 even though was treating it very carefully since it is a new Laptop. I got charged $99 even though I have apple care +. Stay away from this mac. I seen there are multiple similar incidents online with cracked screen shortly after purchase . There might to be a design issues but I am not sure. Apple need to give answers.

It’s ok. The noise cancellation sometimes feels like going deaf in one ear or another.

For that price you can get something way better than this macbook. Slow and very simple its boring.

Not the best laptop it did not have to power I was looking for ended up returning it and getting a MacBook Pro

Absolutely love the midnight color and how sleek this version of the MacBook Air looks. It has great battery life and is very lightweight for traveling.

Very disappointed. Purchased and returned within two weeks. Laptop quit working. Completely froze up. Extremely disappointed

They are selling inauthentic products. I will be returning this laptop and will advise everyone else to return theirs and avoid the hassle of buying fake inauthentic products from Best Buy. They sold me an inauthentic AirPod pro with this laptop. So now I’m not sure if the laptop is inauthentic too. I will find out when I try to return and they refuse like they did with the AirPod.

Please don’t trust Best Buy because I have ordered MacBook laptop on Nov 24 2023 till now Dec 14 2023 I have not received the order but got a mail like it delivered on Dec 1st by FedEx I haven’t received the order when I contact Best Buy they told me they will place the replacement and process but till now not processed and I got mail like can’t refund or replacement.

My only disappointment was my Mac book pro was only 3 years old and it completely failed. The Geek Squad was very helpful when it came to purchasing a new computer.

Could be a lot better, the innovation from Apple has stopped. While I enjoy the software the hardware is just not there anymore.

Not happy with the computer. I bought it for my son as a gift and it doesnt work. He took it back and wad told to go to the Apple store. Yes its still under warranty but he needed it. I have bought 2 computers from Best Buy and never had a problem.

I love this laptop. It's so much lighter than the Pro (obviously). I feel like it's faster too, but that could also be because it's new. It's sleek, slim, and the midnight selection is so much better than the original options.

this is a gift that has not been opened yet, but my husband loves Mac products so I'm sure he will be happy with this one, as he asked for one!

Not satisfied with the item or the post purchase customer survive. I wish I had purchased it from Apple Store.

1st ever i bought brand new macbook air13.6" and numbers key on key board are not responding i didn't pay this price to use only virtual key board plus there were alot of software glitches going on so this item is going back