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Customer Ratings & Reviews

$1,299.00

Customer reviews

Rating 4.9 out of 5 stars with 3915 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, impressive battery life, and remarkable speed. Its lightweight design, compact size, and portability are also frequently praised. However, some users express concerns regarding the limited storage capacity and restricted port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 3,915 reviews
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect for Everyday Use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Macbook Air, and it has exceeded my expectations. The sleek design and lightweight build make it easy to carry around, whether I’m heading to class or working from a coffee shop. The Retina display is crystal-clear, and the colors are vibrant, making it perfect for watching videos or editing photos. Performance-wise, the MacBook Air is fast and reliable. The M2 chip handles multitasking smoothly—I can have multiple tabs open while streaming music without any lag. The battery life is also impressive, lasting me an entire day on a single charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package never arrived. Bestbuy customer support says the package was delivered. Bestbuy sent an email saying that i need to consult a local law enforcement authority. and I need to review it with local authorities. Bestbuy has to prove me that they delivered, they need to send me the signature to show that it is signed by us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    was not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work didn’t like it took it back very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple MacBook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In satisfying and it’s getting slow in few days also

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Best Buy Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I received a used laptop. There were dirty vids on the drive when I bought it. I tried to watch them but I'm not into goat stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont know what happned to Macs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped readong my fingerprint and kept telling me my password was incorrect. I had to erase the computer 2x and i brought it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is an online SCAM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy online turns out to be a SCAM. We paid for an Apple laptop which has not arrived after many weeks. Best Buy insists for $300 more we will switch you to a different laptop. SCAM. Bait and switch I think

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    M2 MacBook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bit laggy I am going to return and upgrade to the m3 or m4 pro

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process for pickup from Best Buy was super simple and quick - I received responses to the questions I had and the staff was very friendly. The product itself works great and is exactly as describe, as well as what I was looking for. GREAT BATTERY LIFE. Great picture/display quality. Great functionality. Sleek design. Good storage space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service Photos Break it down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled my purchase. The item was never delivered. They had the wrong address. I canceled my year membership. Also poor customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Phone Customer Service in Spanish is bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several times I called the customer service department (in Spanish) to help me with some issues from Best Buy (delivery and pick up of the product) and they did not help at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best Laptop for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great for the Price being paid. Best for college students, with ample of battery life, 16GB RAM and great display. Perfect collection for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Gotta Love MacBooks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my teenage daughter, as I already own this edition. Sleek, compact, powerful machine. Delivery was fast and it arrived without any damages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never experienced this before.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whole mix up was very unpleasant and unnecessary as a costumer I was very unsatisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item wasn’t delivered. Iasked for a refund and I am waiting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is sleek and pretty! So far am happy and it works great! Fast and user friendly. You cannot go wrong with Apple Products they’re excellent and will last a long time. Ta

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    No regrets.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a downgrade from my previous laptop, but I needed a replacement and didn't have the funds for something outrageously priced. Since the purchase, I've been pleasantly surprised. It's lightweight, no overheating and long battery life. If you're searching for simple and only need the laptop for the basics, like email and the occasional YouTube video, this one is it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great travel laptop for work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for travel. Hard drive is a bit small but I have an external very light convenient and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    MY NEW APPLE MACBOOK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Macbook Air was a gift for my guy, who has been using it non-stop since he received it. Not super tech-savvy, he has found it easy to use and has been able to figure out, on his own, anything a bit challenging. He is shopping, researching, reading/writing messages, emails and documents and taking phone calls on it. He finds the keyboard comfortable and the general design, attractive and practical. He says "this was a great choice for me!"

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a really well investment and very happy I bought it. I got it for my first year in college and honestly it's holding really well without having to worry about display or battery. I highly recommend to anyone looking for a Mac book.

    I would recommend this to a friend