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Customer Ratings & Reviews

$939.95

Customer reviews

Rating 4.9 out of 5 stars with 5048 reviews

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  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,048 of 5,048 reviews
  • Rated 5 out of 5 stars

    MacBook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted when went to store; They directed me to the Apple area. Not much store assistance beyond that but I got online assistance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order at lower price wouldnt go through bc of problem w website not w my credit card or problem on my end BUT Best buy wouldnt match price. Returned and ordered elsewhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase of my life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I bought this MacBook 2 months ago and it can’t do anything more than surf the web. I use it for Adobe Photoshop and it literally can’t handle it. Sometimes I spend 3 minutes before the button I clicked actually works. My Chromebook from 2015 would run Photoshop better than this garbage. It’s a headache and I’m selling it 2 months in. SAVE YOUR MONEY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two MacBook and both of them randomly messed up my orders and cancelled my order randomly. Won’t respect the promo price and don’t want to rectify the situation. Reps don’t know what they’re doing and customer care is trash. Worst experience I’ve ever had anywhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So much for supporting local business, BestBuy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online / pick up in store. Were paid for the MacBook Air M3 on Black Friday 11/29/24, today is Monday 12/02/24 I am still don't have my MacBook. Heard nothing from BB yet. So much for supporting local business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen credit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products were bought on my stolen account. Best Buy should be more careful with online purchases

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrific experience in store, i will never step foot in here again

    No, I would not recommend this to a friend