Customer Ratings & Reviews

I think Best Buy needs to do a better job handling delivery through third party companies but the MacBook itself works like functioned , it’s a very amazing buy for what is advertised.

I bought a MacBook three months ago, and while I like a lot of things about it, I’ve been having a really frustrating issue with the Wi-Fi. Most of the time, it just won’t connect properly, and the only way to fix it is by restarting the laptop. This happens way too often and it really affects my work and daily use. For a device this expensive, I expected much better. I hope Apple fixes this issue soon.

bought this laptop that comes with free 3 months subscription @ itunes. but can't redeem it (i have itunes account). it says new & returning subscribers.it's a lie.

This is a good laptop however it does not seem to work with my iMac. They are two different operating systems so they are not in synch. I would give it back if I could.

Slow, not a lot of space, gave away to even slower stepson

The charger had to get replace by Apple; it was DOA.

Returned it as it was open box with lot of smudge on the laptop.

This machine functions well and it is a must have.

Nice laptop,retinal display Battery doesn’t last more than 4 hours unfortunately?.. good price

Product great shipping not so much. More than they stated and missing one item

People were nice but not knowledge. Maybe need a Training

Was very disappointed with this order. It was an open box order that said it was an excellent condition! When I received the computer it would not turn on. When I plugged it in it would not even charge up! So I don’t understand how this could be an excellent condition! I should have just bought the brand new one that was on sale at that time also. Very disappointed in the way that Best Buy handled it. I ended up buying a new one that was $200 more. I will definitely be thinking twice about purchasing things from Best Buy again.

Never got this package never arrived asked my friends and no delivery came

Fair battery life and not very clear instructions about how easily a Mac tied to an apple or iCloud quickly led to my identity being hacked stolen and I'm not impressed

First time puchasing an apple computer. Stopped working a month after purchase. Wouldn't charge, wouldn't turn on at all, ran hot. Had to get an entirely new device. I'm not sure if I would purchase again considering this experience.

Every thing from the Mac air book is fine the only negative aspect is the battery life

Would not recommend if you are used to using windows.

did not work didn’t like it took it back very disappointed

I recently purchased the Macbook Air, and it has exceeded my expectations. The sleek design and lightweight build make it easy to carry around, whether I’m heading to class or working from a coffee shop. The Retina display is crystal-clear, and the colors are vibrant, making it perfect for watching videos or editing photos. Performance-wise, the MacBook Air is fast and reliable. The M2 chip handles multitasking smoothly—I can have multiple tabs open while streaming music without any lag. The battery life is also impressive, lasting me an entire day on a single charge.

The package never arrived. Bestbuy customer support says the package was delivered. Bestbuy sent an email saying that i need to consult a local law enforcement authority. and I need to review it with local authorities. Bestbuy has to prove me that they delivered, they need to send me the signature to show that it is signed by us.