Customer Ratings & Reviews

This whole mix up was very unpleasant and unnecessary as a costumer I was very unsatisfied.

I would love to tell you how my laptop is working, but I'm waiting for Geek Squad to transfer over the data from my old laptop to the new one. I was told by Bau (?) at the Glendora store that it would be ready today (Jan 10) by noon. Today Santiago tells me it's not ready and that this type of order takes 3-7 days to complete. Had I been told that in the first place, I would not have left both my laptops with Geek Squad at this time. Help!

Never got this package never arrived asked my friends and no delivery came

Every thing from the Mac air book is fine the only negative aspect is the battery life

Would not recommend if you are used to using windows.

I recently purchased the Macbook Air, and it has exceeded my expectations. The sleek design and lightweight build make it easy to carry around, whether I’m heading to class or working from a coffee shop. The Retina display is crystal-clear, and the colors are vibrant, making it perfect for watching videos or editing photos. Performance-wise, the MacBook Air is fast and reliable. The M2 chip handles multitasking smoothly—I can have multiple tabs open while streaming music without any lag. The battery life is also impressive, lasting me an entire day on a single charge.

The package never arrived. Bestbuy customer support says the package was delivered. Bestbuy sent an email saying that i need to consult a local law enforcement authority. and I need to review it with local authorities. Bestbuy has to prove me that they delivered, they need to send me the signature to show that it is signed by us.

did not work didn’t like it took it back very disappointed

In satisfying and it’s getting slow in few days also

I think I received a used laptop. There were dirty vids on the drive when I bought it. I tried to watch them but I'm not into goat stuff.

It stopped readong my fingerprint and kept telling me my password was incorrect. I had to erase the computer 2x and i brought it back

Best Buy online turns out to be a SCAM. We paid for an Apple laptop which has not arrived after many weeks. Best Buy insists for $300 more we will switch you to a different laptop. SCAM. Bait and switch I think

It’s a little bit laggy I am going to return and upgrade to the m3 or m4 pro

The process for pickup from Best Buy was super simple and quick - I received responses to the questions I had and the staff was very friendly. The product itself works great and is exactly as describe, as well as what I was looking for. GREAT BATTERY LIFE. Great picture/display quality. Great functionality. Sleek design. Good storage space.

I canceled my purchase. The item was never delivered. They had the wrong address. I canceled my year membership. Also poor customer service.

Really Great for the Price being paid. Best for college students, with ample of battery life, 16GB RAM and great display. Perfect collection for everyday use

Several times I called the customer service department (in Spanish) to help me with some issues from Best Buy (delivery and pick up of the product) and they did not help at all.

Purchased as a gift for my teenage daughter, as I already own this edition. Sleek, compact, powerful machine. Delivery was fast and it arrived without any damages.

Overall it's a downgrade from my previous laptop, but I needed a replacement and didn't have the funds for something outrageously priced. Since the purchase, I've been pleasantly surprised. It's lightweight, no overheating and long battery life. If you're searching for simple and only need the laptop for the basics, like email and the occasional YouTube video, this one is it.

The item wasn’t delivered. Iasked for a refund and I am waiting.