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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 3106 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,106 reviews
  • Rated 3 out of 5 stars

    More training needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were nice but not knowledge. Maybe need a Training

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed with this order. It was an open box order that said it was an excellent condition! When I received the computer it would not turn on. When I plugged it in it would not even charge up! So I don’t understand how this could be an excellent condition! I should have just bought the brand new one that was on sale at that time also. Very disappointed in the way that Best Buy handled it. I ended up buying a new one that was $200 more. I will definitely be thinking twice about purchasing things from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got this package never arrived asked my friends and no delivery came

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer stopped working a month after purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time puchasing an apple computer. Stopped working a month after purchase. Wouldn't charge, wouldn't turn on at all, ran hot. Had to get an entirely new device. I'm not sure if I would purchase again considering this experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair battery life and not very clear instructions about how easily a Mac tied to an apple or iCloud quickly led to my identity being hacked stolen and I'm not impressed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tell other what you think I might win 400 giftcard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing from the Mac air book is fine the only negative aspect is the battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend if you are used to using windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    was not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work didn’t like it took it back very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Everyday Use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Macbook Air, and it has exceeded my expectations. The sleek design and lightweight build make it easy to carry around, whether I’m heading to class or working from a coffee shop. The Retina display is crystal-clear, and the colors are vibrant, making it perfect for watching videos or editing photos. Performance-wise, the MacBook Air is fast and reliable. The M2 chip handles multitasking smoothly—I can have multiple tabs open while streaming music without any lag. The battery life is also impressive, lasting me an entire day on a single charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package never arrived. Bestbuy customer support says the package was delivered. Bestbuy sent an email saying that i need to consult a local law enforcement authority. and I need to review it with local authorities. Bestbuy has to prove me that they delivered, they need to send me the signature to show that it is signed by us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great for the Price being paid. Best for college students, with ample of battery life, 16GB RAM and great display. Perfect collection for everyday use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple MacBook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In satisfying and it’s getting slow in few days also

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Love MacBooks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my teenage daughter, as I already own this edition. Sleek, compact, powerful machine. Delivery was fast and it arrived without any damages.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Best Buy Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I received a used laptop. There were dirty vids on the drive when I bought it. I tried to watch them but I'm not into goat stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont know what happned to Macs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped readong my fingerprint and kept telling me my password was incorrect. I had to erase the computer 2x and i brought it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service Photos Break it down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled my purchase. The item was never delivered. They had the wrong address. I canceled my year membership. Also poor customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is an online SCAM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy online turns out to be a SCAM. We paid for an Apple laptop which has not arrived after many weeks. Best Buy insists for $300 more we will switch you to a different laptop. SCAM. Bait and switch I think

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process for pickup from Best Buy was super simple and quick - I received responses to the questions I had and the staff was very friendly. The product itself works great and is exactly as describe, as well as what I was looking for. GREAT BATTERY LIFE. Great picture/display quality. Great functionality. Sleek design. Good storage space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    M2 MacBook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bit laggy I am going to return and upgrade to the m3 or m4 pro

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item wasn’t delivered. Iasked for a refund and I am waiting.

    No, I would not recommend this to a friend