Customer Ratings & Reviews

Best Buy online turns out to be a SCAM. We paid for an Apple laptop which has not arrived after many weeks. Best Buy insists for $300 more we will switch you to a different laptop. SCAM. Bait and switch I think

It’s a little bit laggy I am going to return and upgrade to the m3 or m4 pro

The process for pickup from Best Buy was super simple and quick - I received responses to the questions I had and the staff was very friendly. The product itself works great and is exactly as describe, as well as what I was looking for. GREAT BATTERY LIFE. Great picture/display quality. Great functionality. Sleek design. Good storage space.

I canceled my purchase. The item was never delivered. They had the wrong address. I canceled my year membership. Also poor customer service.

Several times I called the customer service department (in Spanish) to help me with some issues from Best Buy (delivery and pick up of the product) and they did not help at all.

Really Great for the Price being paid. Best for college students, with ample of battery life, 16GB RAM and great display. Perfect collection for everyday use

I have not received my laptop, and the call center assured me they would handle the issue. UPS claims it was delivered. Best Buy's service is frustrating.

Too confusing. No adequate direction/instructions. I’m probably going to give it to my granddaughter.

Purchased as a gift for my teenage daughter, as I already own this edition. Sleek, compact, powerful machine. Delivery was fast and it arrived without any damages.

This whole mix up was very unpleasant and unnecessary as a costumer I was very unsatisfied.

Not happy at all. need to be more professional. Went to pitch up item. It was return.

The item wasn’t delivered. Iasked for a refund and I am waiting.

The look is sleek and pretty! So far am happy and it works great! Fast and user friendly. You cannot go wrong with Apple Products they’re excellent and will last a long time. Ta

Overall it's a downgrade from my previous laptop, but I needed a replacement and didn't have the funds for something outrageously priced. Since the purchase, I've been pleasantly surprised. It's lightweight, no overheating and long battery life. If you're searching for simple and only need the laptop for the basics, like email and the occasional YouTube video, this one is it.

Not my purchase. Should have checked I.D. better.

Very good computer for travel. Hard drive is a bit small but I have an external very light convenient and long battery life.

Great macbook, it is quick, the display is stunning and I love ths size. Small enough for travel but does not affect the display or use.

The Apple Macbook Air was a gift for my guy, who has been using it non-stop since he received it. Not super tech-savvy, he has found it easy to use and has been able to figure out, on his own, anything a bit challenging. He is shopping, researching, reading/writing messages, emails and documents and taking phone calls on it. He finds the keyboard comfortable and the general design, attractive and practical. He says "this was a great choice for me!"

Honestly a really well investment and very happy I bought it. I got it for my first year in college and honestly it's holding really well without having to worry about display or battery. I highly recommend to anyone looking for a Mac book.

My work laptop is 8gb ram and thought that was fast but the new Mac book air with 16GB that I bought for personal use is faster and light weight. The Mac safe is even better for safe charging and traveling which I didn’t have with my other laptop. This is my first starlight color laptop and I love it. I also got a price match from best buy that made this deal even sweeter. Overall, I’m super happy with this purchase.