Customer Ratings & Reviews

Picked up the Apple - MacBook Air 13-inch Apple M3 chip Built for Apple Intelligence - 16GB Memory - 256GB SSD - Silver on January 10th. Screen stopped working February 17th. Paid over $900 for a device that is now not working properly just over a month of ownership.

I would love to tell you how my laptop is working, but I'm waiting for Geek Squad to transfer over the data from my old laptop to the new one. I was told by Bau (?) at the Glendora store that it would be ready today (Jan 10) by noon. Today Santiago tells me it's not ready and that this type of order takes 3-7 days to complete. Had I been told that in the first place, I would not have left both my laptops with Geek Squad at this time. Help!

this is nothing about the item it could be a great laptop if i could turn it on purchased a OB excellent cond drove 2 hrs to pick got home no manual or power cable you cannot call the store anymore only customer care who is no help every solution is take product back why when you can just connect me to the store and then send me the missing items this company has been getting worse and worse guess i will return item to my store and purchase a laptop somewhere else

The shipping packaging was horrible. The Macbook box was put loosely in a larger box. It could easily slide around and be damaged.

The functioning is as one would expect, no doubt. The body is terrible. They made rather sharp edges, which dig into your wrist. I didn't even realize how bad it was until my nerves started hurting excessively. Can't ignore the pointy indents around the centre area where one opens the lid. Disappointed.

Product was finally made fine by Apple. Customer service from Best Buy was atrocious. GARBAGE. Will never buy another item of significance from Best Buy again.

No stars on this review. Not because of the product but because of the costumer service. 1. Wrong item was sent 2. Closest Best Buy is an Hour away 3. Costumer service has given me the run around for 3 days 4. Already paid for but told it's on hold

Several times I called the customer service department (in Spanish) to help me with some issues from Best Buy (delivery and pick up of the product) and they did not help at all.

Too confusing. No adequate direction/instructions. I’m probably going to give it to my granddaughter.

I have not received my laptop, and the call center assured me they would handle the issue. UPS claims it was delivered. Best Buy's service is frustrating.

Not happy at all. need to be more professional. Went to pitch up item. It was return.

Not my purchase. Should have checked I.D. better.

Great macbook, it is quick, the display is stunning and I love ths size. Small enough for travel but does not affect the display or use.

Apple MacBook Air 13-inch M3 Chip (2024) With 16GB of memory and a 256GB SSD, it handles multitasking, productivity, and light creative tasks with ease. The Retina display delivers sharp visuals, while its all-day battery life makes it perfect for on-the-go use. If you’re looking for a powerful yet portable laptop, the MacBook Air M3 is the best choice.

I got this for Black Friday for a great price. So far it has been awesome. I don’t do heavy computing but it’s been very fast and more than powerful enough for all of my needs. Battery life is a major plus, it lasts all day and still has power leftover.

Very satisfied with the product. I believe M3 has a good performance per price ratio right now. M4 MacBook Air is around the corner however I needed the computer now and it was great with 16 gb of RAM.

Best computer I've ever owned. Lightning fast, great keyboard, good screen quality, and strong battery life. Love it!

I love my new laptop. It is lighter than my last one, and runs quickly and efficiently.

Perfect item to use. Good speed and battery life. I use it the whole day perfectly.

Love this computer! It’s sleek and fast! I also love how light it is!