Customer Ratings & Reviews

bought this laptop that comes with free 3 months subscription @ itunes. but can't redeem it (i have itunes account). it says new & returning subscribers.it's a lie.

After 5 months of use screen stared freezing and having moments of the entire screen turning black.

People were nice but not knowledge. Maybe need a Training

Was very disappointed with this order. It was an open box order that said it was an excellent condition! When I received the computer it would not turn on. When I plugged it in it would not even charge up! So I don’t understand how this could be an excellent condition! I should have just bought the brand new one that was on sale at that time also. Very disappointed in the way that Best Buy handled it. I ended up buying a new one that was $200 more. I will definitely be thinking twice about purchasing things from Best Buy again.

First time puchasing an apple computer. Stopped working a month after purchase. Wouldn't charge, wouldn't turn on at all, ran hot. Had to get an entirely new device. I'm not sure if I would purchase again considering this experience.

The charger had to get replace by Apple; it was DOA.

This machine functions well and it is a must have.

Terrible best buy service. Rude staff and lost the order. Wasted alot of times with them.

Box came all dirty and with a lot of dents. I returned it. I’m expecting to get a new box for the price I’m paying.

I would love to tell you how my laptop is working, but I'm waiting for Geek Squad to transfer over the data from my old laptop to the new one. I was told by Bau (?) at the Glendora store that it would be ready today (Jan 10) by noon. Today Santiago tells me it's not ready and that this type of order takes 3-7 days to complete. Had I been told that in the first place, I would not have left both my laptops with Geek Squad at this time. Help!

Picked up the Apple - MacBook Air 13-inch Apple M3 chip Built for Apple Intelligence - 16GB Memory - 256GB SSD - Silver on January 10th. Screen stopped working February 17th. Paid over $900 for a device that is now not working properly just over a month of ownership.

Fair battery life and not very clear instructions about how easily a Mac tied to an apple or iCloud quickly led to my identity being hacked stolen and I'm not impressed

Every thing from the Mac air book is fine the only negative aspect is the battery life

Never got this package never arrived asked my friends and no delivery came

I recently purchased the Macbook Air, and it has exceeded my expectations. The sleek design and lightweight build make it easy to carry around, whether I’m heading to class or working from a coffee shop. The Retina display is crystal-clear, and the colors are vibrant, making it perfect for watching videos or editing photos. Performance-wise, the MacBook Air is fast and reliable. The M2 chip handles multitasking smoothly—I can have multiple tabs open while streaming music without any lag. The battery life is also impressive, lasting me an entire day on a single charge.

Would not recommend if you are used to using windows.

The package never arrived. Bestbuy customer support says the package was delivered. Bestbuy sent an email saying that i need to consult a local law enforcement authority. and I need to review it with local authorities. Bestbuy has to prove me that they delivered, they need to send me the signature to show that it is signed by us.

did not work didn’t like it took it back very disappointed

In satisfying and it’s getting slow in few days also

I think I received a used laptop. There were dirty vids on the drive when I bought it. I tried to watch them but I'm not into goat stuff.