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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 117 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first MacBook and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy Very happy with purchase. Staff very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Escellent!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display resolution and very light. I love my macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Fast. Reliable. No issues. Love this MacBook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small laptop with decent battery life. You will never get 18h tho not even close. Overall good experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best MacBook, fast and easy to use. My son used for anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and like the color! Apple does it again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended product and useful for future projects

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Apple - MacBook Air 13-inch Apple M3 chip Built for Apple Intelligence - 16GB Memory - 256GB SSD - Silver on January 10th. Screen stopped working February 17th. Paid over $900 for a device that is now not working properly just over a month of ownership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Snafu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to tell you how my laptop is working, but I'm waiting for Geek Squad to transfer over the data from my old laptop to the new one. I was told by Bau (?) at the Glendora store that it would be ready today (Jan 10) by noon. Today Santiago tells me it's not ready and that this type of order takes 3-7 days to complete. Had I been told that in the first place, I would not have left both my laptops with Geek Squad at this time. Help!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Phone Customer Service in Spanish is bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several times I called the customer service department (in Spanish) to help me with some issues from Best Buy (delivery and pick up of the product) and they did not help at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never experienced this before.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whole mix up was very unpleasant and unnecessary as a costumer I was very unsatisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two Issues!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a committed Apple product fan and like this computer a lot with two exceptions. One, the led on the magnetic attachment remains a constant amber- something must be wrong- so I will have to make a trip to Best Buy. Two, the finger print recognized me once and hasn't since. Another hassle to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I recommend to everyone Happy with it Enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air 13-inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It is lighter than my last one, and runs quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to MacBook and I love it……………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service! Helpful to let me know what to get and what would be best.

    I would recommend this to a friend
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