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Customer Ratings & Reviews

Your price for this item is $879.99
The comparable value price is $999.00

Customer reviews

Rating 4.9 out of 5 stars with 7538 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 7,538 reviews
  • Rated 1 out of 5 stars

    Horrible customer service, no solution to problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a charger and have been in a battle with Best Buy for three weeks now trying to get a charger sent to me, a refund for the charger or even a gift card. Radio silence. This is the worst customer service I have ever dealt with in my life. No one is helpful, it has been escalated multiple times and it has still gone nowhere. I get hung up on after waiting on hold for 25 minutes at a time and with no callback. Someone finally emailed me this week, but they gave me the option that the first customer service person told me three weeks ago as an option - that is simply not an option. I will never be buying from Best Buy again. Never been so frustrated in my life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for high school student, hoping this device is sturdy enough to be used in college as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Air 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it! This is my second one and would totally recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as good as expected, my daughter was very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products is Always good. Never disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I’m unable to upload several apps that I like to use. I can’t download movies from Netflix, Disney Plus, Hulu, Prime, or anything else… so for me it’s ok. I didn’t return it because it’s been over 30 days, although I just took it out the box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Purrrrrrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s so cute and cunty. Very slay boots the house down

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not usable yet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use it yet because I need a data transfer.The store hours are not compatible with my schedule. I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with data transfer and malware notifications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter's happy with it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter likes it for online college classes and apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one for 1st year college student. Will need to also add desktop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy employees.....five stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning......then I'm sure it will be five stars!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had it for three weeks and still not set it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very complicated set up. Just partially charged battery and left it for later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best to buy because apple product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was traveling so honestly speaking i couldn't use properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not my thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not my thing the whole apple layout,it was nice feel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple IMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a open box item the price was little bit higher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out of the box damaged. Thin line in the screen. Best Buy wants to charge $99 for an appointment to look at it. It is brand spanking new. Plus I bought the 3 year apple care plan. Best buy could have

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, I wished the charger came eith usbC and not the magnetic one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good Macbook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device. It’s cheaper than all the other Mac’s and does the same thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been good so far. Haven’t use it much since it’s been purchased

    I would recommend this to a friend