Customer Ratings & Reviews

Best purchase ever littary saved me in so many ways

Moving from a windows based product is a learning curve.

Got to buy and was enrolled to a card but no discounts or perks were applied

Great buy best buy us a great online store always great friendly service available

Unable to use it yet because I need a data transfer.The store hours are not compatible with my schedule. I

I Love quality Apple products on sale and with good warranty

Best Buy provided a nice shopping experience and fast delivery.

not my thing the whole apple layout,it was nice feel

very complicated set up. Just partially charged battery and left it for later

This laptop is great for everything, especially considering its portability. However, the experience I've had at a local BB (South Setauket, NY) was horrible, making it the WORST purchase I've made this year. The customer rep and store manager didn't know how to process the return, gave me false information that Apple laptops cannot be returned to the store, and showed unprofessional behavior to the customer. After this incident, I contacted online/phone customer service to confirm that I could return the laptop to the store. To avoid the same horrible experience, I went to a different store (Patchogue, NY) for a return, which took less than 3 minutes, and had a pleasant conversation with the rep.

Honestly, I had it for a couple months and had a crash im not sure what happened but apple claimed it was water damage and best buy couldn’t help me either. Wouldn’t really recommend apple laptops anymore. Before the crash it was a really nice cute laptop to own.

Not a big fan of Apple products. Bought the Apple Air for my daughter. Apple certainly has established brand recognition.

The best purchase ive made and good customer survice

Good quality, I wished the charger came eith usbC and not the magnetic one

The new MacBook Air with the M4 chip is incredibly impressive. Performance is lightning-fast—apps open instantly, multitasking is smooth, and even heavier tasks like photo editing and light video work run without lag. Despite the power, the laptop stays cool and completely silent thanks to the fanless design. Battery life is another standout—I can easily get a full day (12–15 hours) on a single charge, which makes it great for school, work, or travel. The Retina display is bright and sharp, and paired with the slim, lightweight design, it’s the perfect balance of portability and performance. If you’re looking for a laptop for productivity, media, and even some creative work, the MacBook Air M4 is an excellent choice. It’s not built for heavy gaming or very intensive workloads, but for 90% of users it’s more than enough.

Love it so far. Very easy to set up and to transfer all information.

While easy to transfer data from old Mac Air many issues to download Office 2024 program

I am sure it will be 5 stars but as it’s for Christmas it has yet to be opened!!

Came in a huge box with no packing paper, peanuts, bubble wrap, not anything... It was damaged upon receipt, and my local store denied the return because I didn't open the box in the store. They told me I'd have to take it up with Apple! I had to be a "Karen" and demand a manager for 40 minutes before i was able to get an exchange. TERRIBLE CUSTOMER SERVICE AND RETURN POLICY! I will never buy another Apple product from BestBuy, heck, I wouldn't buy a Snickers bar if it were .50 cents at their store after this aweful experience.

It is early so I don’t know how it completely works!