Customer Ratings & Reviews

I finally found exactly what I’ve been looking for!

Exactly what my daughter needed! She is entering broadcast journalism and loves the compatibility with the programs she will be using!

I recently purchased the MacBook Air with the M4 chip from Best Buy, and I’ve been extremely impressed so far. The performance is incredibly smooth—everything from everyday browsing to multitasking and creative work runs fast and effortlessly. Apps open instantly, and there’s no lag even with multiple programs running at once. The design is classic MacBook Air: thin, lightweight, and easy to carry around. The display looks sharp and vibrant, making it great for both work and entertainment. Battery life has also been excellent; I can easily get through a full day without worrying about charging. Another thing I really appreciate is how quiet and cool it stays, even during heavier use. macOS runs flawlessly on this machine, and the overall experience feels very polished and premium. Overall, this MacBook Air is a great choice for students, professionals, or anyone looking for a powerful yet portable laptop. Definitely worth the purchase, and I’m very happy I got it from Best Buy.

M4 chip is fast but not noticeable from previous generations

First real upgrade from older apple silicon devices

Works well for my college exams. I like the memory and it’s very fast.

Store sales rep was very helpful. Am satisfied with the purchase.

The items works well but Best Buy is not a place I would buy it from. I kissed the first attempt at delivery and I called fedex said I could get it delivered again if Best Buy called to ask for delivery again the next day because they were requesting the item to be sent back to them. Best Buy was no help and bad customer service. There was more to this experience but overall I will not be buying again from Best Buy and FedEx actually saved the day with this issue.

We were pleased with the price of the apple airbook

Loved the service and the item. Service was great they all knew what they were talking about.

A lot better than windows definitely better graphic chips Would highly recommend this

Horrible horrible service. I received the wrong item and now they won’t let me return it. I order a silver color laptop but once it came it was blue. I tried to exchange it in store but upon inspection by one of the staff members, they said the serial number on the box does not match the serial number on the laptop. And that there is someone out there in the world that has a laptop that has the same serial number as the box. They were unable to process the refund in store and told me to call customer service. I’ve talked to multiple people on customer service and they told me to just return it. The package was sent back to me a few days ago. Called again and they said they will follow up with an email and have someone come physically to my house to fetch the product. Today I received a email stating that they are unable to process the return due to the mismatch in serial numbers…WHICH WAS THE ORIGINAL PROBLEM THE WHOLE TIME BUT NO ONE IS LISTENING! I paid for a brand new laptop, so why did I get a refurbished one? Words can’t even explain how mad I am.

Love this computer! The only con is the smudges you can see, but other than that, it’s perfect!

Works decent but we can’t use microsoft applications

It’s ok. I’m unable to upload several apps that I like to use. I can’t download movies from Netflix, Disney Plus, Hulu, Prime, or anything else… so for me it’s ok. I didn’t return it because it’s been over 30 days, although I just took it out the box.

Very helpful in setting up my computer and ensuring it was handed off promptly

It is a wonderful laptop, they only thing I wish was that I could download more apps than it offers.

Apple makes the best products, able to run Microsoft software, like Excel.

I made a purchase of a new apple Mac air for my son on 12/1/25. I paid over $1K including the Microsoft subscription that cost $80 for the year. To make a long story short. I was sold a used labtop as a new one. I never bother to inspect the laptop as I assumed I was dealing with a reputable company like Best Buy. When my son open the box, the laptop was chip on all four corners. I took it back, and the Loptop serial number didn’t even match the serial number on the receipt I was given. They scan the box serial number and that box was never sold in that store, but some how made it’s way into the store inventory room. When they scan the Loptop it came back as a Loptop sold back in 2023. Again, when I purchase the loptop, I asked and paid for the 2025 Mac air m4. Please double check your purchase, especially if you buy from the Best Buy in Norther Blvd, Queens, NY. This store has a serious problem with dishonest employees. I do want to thank Ernesto, who took charge of our issue. The manager on schedule was not helpful, as she failed to realize how upsetting that situation was for us.

Great device for high school student, hoping this device is sturdy enough to be used in college as well.