Customer Ratings & Reviews

Moving from a windows based product is a learning curve.

The computer is wonderful. But the screen is too small to look at it for a long time.

Display screen is great. batter is good so far 16-18hrs. Best buy honor price match. so that was good.

I am sure it will be 5 stars but as it’s for Christmas it has yet to be opened!!

Not a big fan of Apple products. Bought the Apple Air for my daughter. Apple certainly has established brand recognition.

Purchased Macbook M4. This is standard and overall quality is great so far. It is almost 17days...

While easy to transfer data from old Mac Air many issues to download Office 2024 program

Very please with it’s performance, speed, size and weight.

Product good Marketplace that best buy sent my order through too not good

Very comfortable to use & super efficient. Recommend to anyone who is looking for a lap top. Used for personal and work.

Worst experience I have ever had. Came in empty box had very hard time with customer service to get first replacement. Then denied then refund then denied. Took weeks and hours and hours on phone. Never been lied to so many times. Had to open case with FedEx because Best Buy never contacted them. Opened the empty box in front of FedEx because they told me it was empty before handing it to me.

Two Weeks ago, I purchased a MacBook from Best Buy for two day delivery. FedEx left the computer outside of my house in the city without a signature. I reported the issue immediately. I’ve been being told when I call (every day for two weeks)that my refund will be processed in 24 to 48 hours. I’m very disappointed in how Best Buy is handling this I understand there’s due process however this issue is between Best Buy and FedEx not their customer who spent $800 dollars 2 weeks ago on a computer that he does not have.

The laptop itself is very nice. Never had a problem with MacBook. However, the sky blue is hardly blue at all. It looks silver with a hint of blue.

I Love quality Apple products on sale and with good warranty

Great buy best buy us a great online store always great friendly service available

Best Buy provided a nice shopping experience and fast delivery.

The new MacBook Air with the M4 chip is incredibly impressive. Performance is lightning-fast—apps open instantly, multitasking is smooth, and even heavier tasks like photo editing and light video work run without lag. Despite the power, the laptop stays cool and completely silent thanks to the fanless design. Battery life is another standout—I can easily get a full day (12–15 hours) on a single charge, which makes it great for school, work, or travel. The Retina display is bright and sharp, and paired with the slim, lightweight design, it’s the perfect balance of portability and performance. If you’re looking for a laptop for productivity, media, and even some creative work, the MacBook Air M4 is an excellent choice. It’s not built for heavy gaming or very intensive workloads, but for 90% of users it’s more than enough.

The best purchase ive made and good customer survice

I'm used to a chromebook so I was not ready for a Mac. The salesman convinced us to buy it. I still prefer the chromebook and have configured the Mac to basically to a cb.

This laptop is great for everything, especially considering its portability. However, the experience I've had at a local BB (South Setauket, NY) was horrible, making it the WORST purchase I've made this year. The customer rep and store manager didn't know how to process the return, gave me false information that Apple laptops cannot be returned to the store, and showed unprofessional behavior to the customer. After this incident, I contacted online/phone customer service to confirm that I could return the laptop to the store. To avoid the same horrible experience, I went to a different store (Patchogue, NY) for a return, which took less than 3 minutes, and had a pleasant conversation with the rep.