Customer Ratings & Reviews

Broken Water damage per Apple diagnostic Not covered by warranty

Had to return the MacBook Air to Best Buy because it would not boot up. They returned my money no problem, thank you for that.

The MacBook with the M4 chip delivers excellent performance, outstanding battery life, and a sleek premium design. Everyday tasks and demanding workloads run smoothly, the display is vibrant, and macOS feels fast and reliable. It’s a powerful, portable laptop ideal for students, professionals, and creatives.

It was quite bad. I wanted to return it, but they wouldn't let me. Best Buy is a scam.

my old mac was fine. this one is difficult to use and set up. what a mistake i made!

The battery didn’t charge and it wasn’t configured correctly . I had to return it.

I've owned many apple products and typically they are renewed products but I splurged and bought brand new! I am so satisfied and happy with my purchase. It is a great size for 13 inches. I came from using an 11.6 inch MacBook air and this is nice. New updates, great battery life. It is the ideal size and weight for me to carry to work and home! I love the user friendly accessibility along with the mirror functions it has if and iPhone user. I like that I can put my phone away and still be contacted if needed via my laptop. I highly recommend this product for students or work professionals. Such a great price when on sale! for $800. Highly Recommend and affordable

It wasn’t the product. It was your manager at a certain site who was bashing your customer service offshore representatives. He didn’t even look to see how long I was a member definitely left a bad taste, and would make me think twice about purchasing anything else at the store totally dissatisfied

The last MacBook I had was easy and fun. This one was too complicated!

Do not like sound quality / thinking abouf exchanging for 15 inch macbook air or 14 inch macbook pro

Bad overheats and 60hz display and keyboard is bad and hard to open

Great price for tye product. Very sleek and nice body to it. New technology apple product.

Bout this for $749 thinking the brought it down from $1000 I didn’t do my research I didn’t get a sale it’s actually the price lol

Nothing but trouble. Have been taking it back to store at least 7 or 8 times and still no working properly.

On line purchase did not match experience in store. I would not do it again. Store cannot perform as indicated on website.

Terrible. They froze multiple times, it would not respond unless I double clicked, was slow and lagged. This was the second one I bought and returned. I bought two 2025 through Best Buy, and one 2024 from Amazon and they were all awful. I ended up getting my old one fixed as it never gave me these issues. When my old one goes, I am not going to buy an apple as it malfunctions from the get go and it is NOT worth the money.Apple has really gone downhill!

Stop working after one week………………………………………………………..

My first MacBook. I needed autonomy for work, so I decided to buy this laptop. I've never used one before, so it was interesting to try something new for myself. I chose this Air M4. After a little over a week of use, my impressions are only positive. The quality is noticeable from the first minutes of use. I quickly figured out the new ecosystem for myself. There are things that I don't really like compared to Windows laptops, but maybe it's just habit. This laptop is definitely not for games, although something not heavy will pull. For games, it's better to consider gaming models on Windows. Autonomy is its main plus. I've been charging the laptop once every 1.5 days. The keyboard is pleasant to the touch, the touchpad... I haven't seen any super touchpad, as praised in reviews on Youtube. It's good. For example, the Asus TUF Gaming F15 has a cool touchpad and is in no way inferior to it.

online stated to deliver same day and to date my order hasn't reach me

The trade is was horrible- the staff lost of my data on my trade is. What a horrible process. Never again