Customer Ratings & Reviews

So far it’s working great does everything I need it to.

My sister likes the computer and will use for college

This laptop is great for everything, especially considering its portability. However, the experience I've had at a local BB (South Setauket, NY) was horrible, making it the WORST purchase I've made this year. The customer rep and store manager didn't know how to process the return, gave me false information that Apple laptops cannot be returned to the store, and showed unprofessional behavior to the customer. After this incident, I contacted online/phone customer service to confirm that I could return the laptop to the store. To avoid the same horrible experience, I went to a different store (Patchogue, NY) for a return, which took less than 3 minutes, and had a pleasant conversation with the rep.

This is the first of two refurbished Apple computers purchased, in the last couple months, that have arrived with no power cord. If this was mentioned in the description - it was certainly buried in FINE print. While not a huge deal, it makes for added costs which is a large part of buying refurbished - and additionally makes them useless out of the box until a cord is purchased.

Received as ordered. Packaging sufficient for delivery.

It's a great laptop, the colours are crisp. My brother loves it.

Overall solid. The Microsoft office suite does not render well.

Very good item and Outstanding service and exceptional treatmen

The computer runs nicely and fast. I am happy with the purchase.

Good product definitely will recommend to other users

Great computer at a great price. Thanks Best Buy !!

Not fast enough.it was also damaged and looked returned.i went back and they laughed at me.i recorded the whole thing

I just picked up the MacBook Air 13-inch with the M4 chip from Best Buy, and honestly, it's fantastic. It's lightweight, lightning-fast, and the battery lasts me through an entire day of work and browsing. Even my heaviest multitasking hasn’t caused a skip in performance. The display is crisp and beautiful, and it fits seamlessly with my iPhone and iPad. Best Buy's team made it an easy and enjoyable purchase—highly recommend, but consider upgrading storage if you plan on saving lots of files.

You told me if I bought the Best Buy membership, when the MacBook I paid over 1100 for, goes on sale, I will be refunded 200 dollars. I’ve tried twice and no one knows what they are doing or what I’m speaking about!!!

Product box was slightly damaged but product was fine

I am coming from Windows 11 to mac os. Both are great operating platforms. What I like about the MacBook Air, is the quality of the product. It is awesome in its looks. It is so thin. I like the midnight color and the display screen is so clear and crisp looking. The 13” size is awesome. The price is very fair. It is really quiet and very light in weight 2.7 pounds. A difinite WOW machine. If you buy it you will not regret it. Enjoy!

Meh - it’s ok for the price. Managed to price match because Best Buy consistently overcharges.

I'm sure the macBook is ok. My issue is with the shipping. We purchased it on Saturday of labor day weekend. We didn't need it next day, but was promised it would arrive Sunday. I should have known better, but i stayed home all day waiting instead of enjoying the day. It was "signature required". The app said "arriving today" until 9:30 sunday night. Then it said arriving Tuesday, didn't happen. Finally got it Thursday. NEVER AGAIN.. bye...

Purchased this laptop and the keyboard became inoperative after a week (no drops/liquid damage was done). Apple replaced it with a new device. No issues with the new device, however I expected more with a new laptop.

Purchased as a gift for my daughter. Had Geek Squad take a look at her problem which appears to be hardware issues. I will have to exchange.