Customer Ratings & Reviews

I love my new MacBook Air would definitely recommend it!

Excellent computer for the price. I am a happy customer

My son loves his laptop. His only complaint with it being an Apple product it that it should be touch screen.

My first Apple laptop. Love it. Much more user friendly then my previous laptops.

It’s a learning curve from Microsoft to Mac.that’s all

I love this computer the only problem is if u want to play games u can’t u need windows to play games thats the only thing that sucks.

My wife bought Mac book air for our grand daughter as a gift

Great mac computer for a reasonable price. I wish there were more customizable choices though as the upgrades were over priced.

Order kept getting delayed for shipping, wait ed over a month to received item. Every time I contacted the customer service, I kept getting run around that the item was on back order. When asked why it was sold with receipt date of few days the agents were not helpful. The only solution they had for me was to cancel the order. This was a graduation present, and they did not care about the fact that I needed it by certain day. I made sure to order this 6 weeks before i needed it. Very poor customer service. The item was great once it arrived.

Good, I’d buy again, but I could have used more written info.

But slow but good price. Love the decals and how fast delivery was.

Bye Bye Best Buy!! My son was having issues with this laptop for college. The original BB individuals told me that since I am a preferred member my membership allows me 60 days to return and I was within that window. I was told to just bring the laptop back with the power cord and I could exchange for something else. When I returned I got a young lady who made sure I knew she was in control and manager. Told me go scram no box I wont do anything for you. I asked her can you really put this back on the shelf, or will Apple or BB need to service it? I just want to exchange in store. Smug look cant do anything for you sir. I spend thousands of dollars a year and have for years! Young lady you won the battle but lost the war. I will not step foot in another Best Buy again with many other options. Thanks for treating your customer like they matter!!!

This is the first of two refurbished Apple computers purchased, in the last couple months, that have arrived with no power cord. If this was mentioned in the description - it was certainly buried in FINE print. While not a huge deal, it makes for added costs which is a large part of buying refurbished - and additionally makes them useless out of the box until a cord is purchased.

It's a great laptop, the colours are crisp. My brother loves it.

Received as ordered. Packaging sufficient for delivery.

This laptop is great for everything, especially considering its portability. However, the experience I've had at a local BB (South Setauket, NY) was horrible, making it the WORST purchase I've made this year. The customer rep and store manager didn't know how to process the return, gave me false information that Apple laptops cannot be returned to the store, and showed unprofessional behavior to the customer. After this incident, I contacted online/phone customer service to confirm that I could return the laptop to the store. To avoid the same horrible experience, I went to a different store (Patchogue, NY) for a return, which took less than 3 minutes, and had a pleasant conversation with the rep.

BEST BUY delivered package in beaten up condition. I waited to go into the store before opening. I just want to exchange for exact item and they want me to pay increase as it is no longer on as much of a sale???? THEIR delivery is at fault. So now they want me to wait and see and maybe return it when return window is closer??? what???

Good product definitely will recommend to other users

Great computer at a great price. Thanks Best Buy !!

This is the worst Apple laptop I have ever owned. It is much slower than a 2022 MacBook Pro with the M2 processor I have. The graphics are substandard for this laptop. The keyboard is sluggish and unresponsive. As now as it is the updates have been hit or miss. Unfortunately I allowed the Retrurn Period to expire, otherwise it would be in the box to go back to Best Buy. I cannot recomment this laptop. It’s time to rethink being a loyal Apple user.