Customer Ratings & Reviews

Best decision i ever make it’s so beneficial for school

It’s great, has all the features I need, easy to use.

Love the 16GB of RAM that it has. Sky Blue is a nice subtle blue.

Joe, the store manager was very knowledgeable, pleasant and helpful.

Everything has been great, I couldn’t be more grateful for my upgrades and purchases

Great quality computer, I highly recommend. It has the M4 chip.

I upgraded my old MacBook Air. It was an easy trade in process.

Very good service. The store rep was really helpful.

Runs really well but can get a little warm after a short amount of time

One of the best investments I’ve made this year! Yay to M4!

I am coming from Windows 11 to mac os. Both are great operating platforms. What I like about the MacBook Air, is the quality of the product. It is awesome in its looks. It is so thin. I like the midnight color and the display screen is so clear and crisp looking. The 13” size is awesome. The price is very fair. It is really quiet and very light in weight 2.7 pounds. A difinite WOW machine. If you buy it you will not regret it. Enjoy!

My first Apple laptop. Love it. Much more user friendly then my previous laptops.

My son loves his laptop. His only complaint with it being an Apple product it that it should be touch screen.

It’s a learning curve from Microsoft to Mac.that’s all

Computer is great but the customer service was excellent.

Bye Bye Best Buy!! My son was having issues with this laptop for college. The original BB individuals told me that since I am a preferred member my membership allows me 60 days to return and I was within that window. I was told to just bring the laptop back with the power cord and I could exchange for something else. When I returned I got a young lady who made sure I knew she was in control and manager. Told me go scram no box I wont do anything for you. I asked her can you really put this back on the shelf, or will Apple or BB need to service it? I just want to exchange in store. Smug look cant do anything for you sir. I spend thousands of dollars a year and have for years! Young lady you won the battle but lost the war. I will not step foot in another Best Buy again with many other options. Thanks for treating your customer like they matter!!!

I love my new MacBook Air would definitely recommend it!

Amazing Product and the Rep which help on the purchase was amazing!

Excellent computer for the price. I am a happy customer

Order kept getting delayed for shipping, wait ed over a month to received item. Every time I contacted the customer service, I kept getting run around that the item was on back order. When asked why it was sold with receipt date of few days the agents were not helpful. The only solution they had for me was to cancel the order. This was a graduation present, and they did not care about the fact that I needed it by certain day. I made sure to order this 6 weeks before i needed it. Very poor customer service. The item was great once it arrived.