Customer Ratings & Reviews

Excellent computer for the price. I am a happy customer

My wife bought Mac book air for our grand daughter as a gift

Good, I’d buy again, but I could have used more written info.

I love this computer the only problem is if u want to play games u can’t u need windows to play games thats the only thing that sucks.

Great mac computer for a reasonable price. I wish there were more customizable choices though as the upgrades were over priced.

But slow but good price. Love the decals and how fast delivery was.

BEST BUY delivered package in beaten up condition. I waited to go into the store before opening. I just want to exchange for exact item and they want me to pay increase as it is no longer on as much of a sale???? THEIR delivery is at fault. So now they want me to wait and see and maybe return it when return window is closer??? what???

So far it’s working great does everything I need it to.

This is the first of two refurbished Apple computers purchased, in the last couple months, that have arrived with no power cord. If this was mentioned in the description - it was certainly buried in FINE print. While not a huge deal, it makes for added costs which is a large part of buying refurbished - and additionally makes them useless out of the box until a cord is purchased.

My sister likes the computer and will use for college

It's a great laptop, the colours are crisp. My brother loves it.

Received as ordered. Packaging sufficient for delivery.

This laptop is great for everything, especially considering its portability. However, the experience I've had at a local BB (South Setauket, NY) was horrible, making it the WORST purchase I've made this year. The customer rep and store manager didn't know how to process the return, gave me false information that Apple laptops cannot be returned to the store, and showed unprofessional behavior to the customer. After this incident, I contacted online/phone customer service to confirm that I could return the laptop to the store. To avoid the same horrible experience, I went to a different store (Patchogue, NY) for a return, which took less than 3 minutes, and had a pleasant conversation with the rep.

Very good item and Outstanding service and exceptional treatmen

The computer runs nicely and fast. I am happy with the purchase.

This is the worst Apple laptop I have ever owned. It is much slower than a 2022 MacBook Pro with the M2 processor I have. The graphics are substandard for this laptop. The keyboard is sluggish and unresponsive. As now as it is the updates have been hit or miss. Unfortunately I allowed the Retrurn Period to expire, otherwise it would be in the box to go back to Best Buy. I cannot recomment this laptop. It’s time to rethink being a loyal Apple user.

Good product definitely will recommend to other users

Great computer at a great price. Thanks Best Buy !!

Purchased this laptop and the keyboard became inoperative after a week (no drops/liquid damage was done). Apple replaced it with a new device. No issues with the new device, however I expected more with a new laptop.

Not fast enough.it was also damaged and looked returned.i went back and they laughed at me.i recorded the whole thing