Customer Ratings & Reviews

I wanted to take a moment to recognize the outstanding service my daughter and I received at the Best Buy in Secaucus, NJ. This experience deserves to be shared. We were assisted by Adrian, a Best Buy sales associate, and Starr, the Apple representative. Both were incredibly knowledgeable, resourceful, and kind. Starr was informative and thorough in answering all of our questions, and Adrian showed tremendous patience and professionalism throughout the entire process. It was refreshing to see young professionals so enthusiastic and helpful, especially during such an important milestone—purchasing my daughter’s first MacBook Pro as she prepares for her first year of college. I also want to thank Richie, the store manager, for his exceptional leadership and customer service. I’ve been a loyal Best Buy customer for many years and part of the loyalty program since its inception. While there was an issue with my loyalty account—something I never opted out of—Richie took the time to explain the next steps and assured me it would be resolved. Even though most customers may have walked away due to the program issue, I stayed and made the purchase because of the incredible support from Adrian, Starr, and Richie. My daughter walked away not just with a new MacBook, but also with a positive impression of what great customer service looks like. She’s now a Best Buy customer in her own right. Thank you again to the team at the Secaucus location—I highly recommend this store to anyone looking for not just products, but a great experience.

Very good buy, fast and durable, the color is nice too

It’s amazing it’s fast doesn’t lag and has a great amount of capacity for space and it was a good price

excellent laptop. mid night blue is amazing. M4 chip is very fast.

Good computer and very light it’s the best MacBook

Great deal for the price and its not super overpowered for a casual user. The m4 is a significant improvement over the m1 macbook air that I had and the increased memory will mean I can probably hold on to it longer than a m1-m3.

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Love this computer. Everything works smoothly. Purchase was easy. We use it for normal stuff, nothing heavy. Video play and speakers are awesome.

Finally got a new laptop, after using the same one since I was 11, and am now almost 23. My old one, still working, had its struggles, but it was time to get a new one. Absolutely love this one because I am able to upload photos, have multiple things up at once, and the typing is more than easy.

I bought it for my son, he is very satisfied with the performance of the Apple laptop

I love this laptop and use it almost every day for work, school, and leisure. It comes with me everywhere and is very light/portable.

I use the MacBook everyday. Bought one for my daughter in college as well. Best option and compatibility with other Apple devices

Love my new laptop. It’s amazing how long a charge lasts. The salesperson at Best Buy was very helpful.

I’m guessing it’s great because my daughter doesn’t let it out of her sight.

The laptop works really smooth the purchasing process and delivery were quite fast

So happy with my new Macbook Air. Haven’t had any problems with it and it’s my new baby lol

This was my first purchase from your store. I really liked everything. I recommend it to everyone. You're just superb.

Everything works as it should. The salesperson at Best Buy was extremely helpful.

Just upgraded to more storage on my laptop. I traded in my old products and got a discounted price on my new one! I love the difference definitely recommend the 512gb storage!

Pleased with purchase, quality and price. Would recommend.