Customer Ratings & Reviews

For those who focus on studying, there is no better laptop, it is light, fast and easy to handle

Love! Love! Love! My Macbook Air...My first Mac and I'm so happy that I went with a small screen size other than my PC's 17 inch I went with the Mac Air 13 inch, and it feels so comfortable to use and the transferring process of files from PC to Mac was so easy and quick. I can't stop learning new things as far as features go. There are so many features that I LOVE IT!!! Like the store, this has been the BEST BUY I have ever made for myself and my workload

Just started using it, smooth as silk, happy with it

Great device, and works perfectly, I was trying to find a laptop for my daughter I found this at a Good deal

This is a very nice laptop. It has everything a student needs to learn in high school and college.

Best laptop I've ever owned by a long shot. Has made my life easier and a lot more fun. Thank you Apple and BestBuy!

Excellent to work and study, I will recommend this Mac book !

love this Macbook, I came for the macbook air M2 chip with 8gb memory and 264 gb ssd but the retail associate ask me if I wanted to see the open box one. Ended up with the macbook air M3 chip 16GB memory and 512GB SSD. So I got like double of what I was gonna get for just $100 more

I love my Mac! I will never own another brand of laptop.

Looks and feel great so powerful super speed like the colors im so in love with this mcbook

Great laptop! It has everything I needed! Great purchase!

Best Mac Ever Made. This thing can do anything for any body, 99% of use cases covered with this simple machine

Came in perfect condition and is fast enough for my everyday tasks at university as a data science graduate student

Apple is the best way to go, resources are perfect for what we need and battery life is incredible

I had a trouble with the delivery but then they reshipped it! The mac is super great!

Awesome product! Highly recommend for professional and college uses!

Great device for my high schooler, hoping it holds up for college.

Love how easy it is to use. It lines up great so I don’t have to use my iPhone while I’m on it doing work.

I'm a long time Mac user, and generally buy and hold. But I reluctantly decided to upgrade my 2020 MacBook Air since I was worried about price increases on anything coming from China in the new year. The price on the new computer was good, the sale was seamless and delivery was quick. The new M3 chip MacBook performs great, but I very much dislike the dark Midnight color. It shows every speck of dust and every fingerprint. So the new computer sale was good, but I feel I have to mention the trade-in program here since I couldn't find any other place to review it. I typically sell my used electronics privately, but I thought I would give the Best Buy Trade-in program a try this time. They offered a good amount, but less than I could have gotten in a private sale, however, I didn't have to go through listing it for sale, negotiating, and meeting strangers for sales exchange, so I felt like it was worth it. I carefully packaged my old computer, which was still in excellent condition, and sent it to the trade-in center. 7-10 days was the given time frame (in writing) for receiving payment. Well, 7-10 days came and went. Tracking indicated that the computer had been received. So I contacted customer service by phone for an update. They were friendly, but couldn't help me, so they gave me an email address and told me to send an inquiry. That is what I did. In response I received a long auto-reply stating in not-so-friendly terms that "we will not reply to any requests for updates" (in bold red caps), "Requests for a status update on a delivered item will not receive a reply" (in bold), and "UPS marking packages as being delivered does not guarantee that we have actually received the package". Huh? Really? I could have easily sold this computer privately for double what I was offered for trading it in, but now, Best Buy has my computer and are refusing to tell me whether they received it or tell me how long I might have to wait to find out. If they are backlogged or overwhelmed, fine, I get it, but at least have the courtesy to say something like, "We're very sorry for the delay. We understand your trade-in is important to you. Someone will reply to you within 24 (or 48, or whatever) hours", because that auto-reply with its bold, red lettering gave some ugly, sketchy vibes. I was being yelled at for asking about something that belongs to me - at least until they pay me for it. I do not recommend this trade-in program and I wish I hadn't used it.

Not our first MacBook and not our last. Easy to set up, user-friendly and works great.