Customer Ratings & Reviews

Does everything I need it to and more. Awesome color too.

Good basic laptop for internet and video playback.

Love Apple products! A great purchase. Easy to use.

It was very high quality and helped me with my work.

so so beautiful ,....enjoying using very nice color too

It was a nightmare really. It got so delayed. My classes were to begin from Aug 19, 2024. So, I ordered it on Aug 9. It displayed that they would deliver by Aug 13 but it never happened. I would chat and call them almost everyday after Aug 13 as they said it would be delivered within 24 hours. Finally, the supervisor said it would be delivered on Aug 27. He said it is final. Its good that he assured me finally. Now, I am waiting for my macbook.

Good but the battery health is degrading fast than expected

The M3 is light and fast. But, I works have liked to have it be a touch screen too.

I wish, the open box item would be in a better condition. Overall good though

Buyers beware! I strongly suggest anyone against considering Best Buy trade-in program. Bestbuy does not stand behind their own provided shipping methods and deny that the shipped trade-in device was delivered, contrary to the best buy’s own website, and shipper provided information. I have been given the run around of my life to no avail and the trade in value, trade in team is unresponsive, customer support agents are useless or helpless against BestBuy’s internal teams, and customers have no recourse against loss of traded device. I’ve lost all faith in the process and recommend anyone and everyone to stay away from the trade-in program at all costs.

didn't like display. I upgraded to 14 inch macbook pro for 250 dollar more.

Little too pricey, but not much different from the older model i had with the M1 chip.

This was amazing product by Apple and good experience buying from Apple

A very good laptop but is very easy to dirty without a case.

All was well until we attempted to get a replace (even swap) for this Apple MacBook. Even though the PC was never used (would not connect to Wifi at all), Best Buy refused to replace it and said they would look at it for $100 (a brand new PC??) Well so much for buying thing outside of Amazon if this is the service and support you get from buying "local retail". Good Buy BB, hello Amazon...easy enough!!!

Light sleek and fast but if you want to use apps like X(twitter) or Robinhood among others you need to pass on Apple!

Was used to Samsung and gambled on this for a quick cheap replacement. Had to repack and return it. Picture quality seemed oddly off and image movement on the TV was blurry in my opinion. Mounting bracket location was also different than Samsung so while likely have move your wall bracket if planning to keep your current mount. That was also problematic for me. The price is great, TV not so much.

Horrible. Cpu died, sent back to apple and in transit screen cracked so apple declares and they will not repair under $600. I still am paying on computer. It was not cravked when tech was looking at computer trying to trouble shoot w me. I am so upset. No daughter has no computer for college 1st year and I am broke. Never will buy an apple device again. Not Best Buy fault at all.

Slow processing and no price match in 3rd month after purchase

I ordered the MacBook Air to be delivered on a Friday. FedEx came by at 12noon when I was at work so they left and rescheduled delivery. This was because I needed to be present to sign for it (Ok, that makes sense for an expensive item). It showed rescheduled for Saturday at any time. I couldn’t stay home all day so I paid $5 to choose a 5-8pm delivery window. It never showed up. It’s now Sunday at 6am and I was told it’d be here by 8pm. I have to stay home all day waiting for it because it requires my signature. It’s 2024 and Best Buy/Fedex can’t give a 2 or 4 hr delivery window to their customers? I wish I knew this when I ordered that I’d need to be a prisoner of my home for 3 days in order to get the computer. I thought I was making it convenient for myself having it shipped but would have been better off going to the store. I’ve wasted an hour on the phone and texting with FedEx and Best Buy to find out when it’ll be here and “by 8pm” is the best they can tell me.