Customer Ratings & Reviews

I am an international student and recently visited Best Buy to purchase a MacBook. My friend, who also bought a MacBook from the Dayton location, received a $200 student discount by showing her student ID. However, when I went to the same store with my valid student ID, I was not offered the same discount. I am disappointed with the inconsistency in applying the student discount policy and would appreciate clarification on this issue.

Sent a trade in to Best Buy for a $500 credit they said they would give me for a New MacBook Air. It's been nearly a month. They will not give me the $500, nor will they return the trade in (another MacBook) to me. Scammers. Now I have to go to court! Benn hung up on 3 times, and chat people cut off our chat when they can't give me answers!

Do not buy and do not buy from Best Buy. This MacBook Air notoriously for having a cheap keyboard with loose keys. I purchased three of them and all had this issue. Best Buy shipped these to me, but will not allow me to ship them back - they require that you return in-store. Even if you had no transportation and have a physical handicap - Best Buy doesn’t care.

The review is for Best Buy experience rather than the MacBook Air as it never reached me. Ordered for delivery on Saturday, but was then randomly changed to Tuesday, and then further delayed to Wednesday! Had ordered so a friend could bring it from US to UK, but the very poor service meant it wasn’t delivered on time. Tried contacting customer service but gave up after a long wait to be connected to an agent.

It's a Mac... You're better off with a PC with Windows or Linux installed. Don't buy it. Apple computers are over priced with poor quality standards. They look pretty but beyond that, are not functional like a normal computer.

I recenlty got my nee laptop and the screen wont turn on. This is brand new out of the box.

I got the 512GB with 16GB of ram and it works perfectly. Everything is smooth, fast, and responsive. This is the perfect laptop for school or average user. If you need it for anything like video editing/coding it will work but maybe not as well as some other options. It will get the job done but with no fans it will throttle which will slow you down a bit.

Lightweight and super portable without compromising the performance. I highly recommend these specs especially the 16GB of ram and adding 512GB is beneficial!

This little machine is fantastic. Smooth, powerful, light, silent....i use a lot of cloud applications and I use a lot of Ram. This Mac is perfect for any task. Simply love it.

MacBook Air lack some features that I thought Apple had eliminated years ago. I could not use earbuds while watching a video. I had to purchase wired earbuds to plug into my MacBook Air. Also I used the Trade-in option for purchase and UPS lost my old MacBook I was trading in! Then Best Buy sends me a auto generated response that Best Buy does not assist or complete paperwork for companies that are completing paperwork for lost or stolen items.

Couldn't be any happier, best laptop ever! I'm still trying to learn all the great programs and be able to use their capacity, the screen looks amazing colors are vibrant and beautiful, I am looking forward to the next few years full of enjoyment.

I’m coming from a MacBook Air m1 and wow what a difference. I’ve never had a laptop out of the box so fast. Incredible. Worth every penny!

The Mac works as great as promised and the screen is amazing.

Amazing product. The battery life is great. Worth buying product.

Love it. Better than lenovo yogabook that i first purchased.

Amazing power in a very thin laptop. I am impressed with this laptop, however, I thought it would be a bigger jump from M2

Amazing laptop highly recommended the new m3 chip is fantastic and longer battery life makes it great

Arrived on schedule in secure packaging. Product was exactly as ordered. As an Apple product user, I appreciate and value the upgrade in technology! Huge improvement from my older but well loved MacBook Pro.

It is awesome! I am using it now and it works perfectly good. I don't have any issues at all.

I bought this MacBook Air 16gb ram 512 ssd in excellent condition for a good price. Worth the money