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Customer Ratings & Reviews

$1,165.00

Customer reviews

Rating 4.9 out of 5 stars with 3159 reviews

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  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the MacBook Air 15-inch Laptop's overall performance, fast processor speed, portability, and amazing battery life. Many appreciate the screen size and sleek design, as well as its lightweight feel. Some customers noted the limited port selection and storage capacity as minor drawbacks, while a few would have preferred a touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,159 reviews
  • Rated 2 out of 5 stars

    laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered a black laptop, it came silver, returned it, and the cord that came with it, didn't work after a week

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing In Store Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with the product, after all it's an Apple computer . . . the quality speaks for itself. My rating is based on poor customer service and that the way I asked to pay for the purchase was changed to a different method which kept me from earning my Reward Points. After several days of phone calls and in person visits with being told misinformation, the issue cannnot be resolved nor the Reward Points earned. Should have just purchased on line and skipped the in store hassle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken seal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seal was broken on the computer box when I received it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incompatible software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Mac Book for power point. It was not compatible with Microsoft PP presentations already crated. Went back to the Apple store and Best Buy for assistance. Had to return the MacBook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service leaves a lot to be desired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift come to find out they just got one. So went to return it today 1/19/26 and BEST BUY says its out of return window. Item was never taken out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed in the product and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from Best Buy in Tampa, FL. The battery runs down very quickly and charges very slowly. Even though I also bought 'My Best Buy Plus' and I'm within the return window, they still refuse to help me because I'm out of the country. There doesn't even seem to be a way to file a complaint, so the customer service and support is useless. I now basically have a paperweight. Thanks Best Buy, I'll never buy from you again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Sleek, Lightweight and Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Air 15-inch with the M4 chip is a solid laptop for everyday use. The 15-inch screen is nice if you want a bit more space to work, and the Starlight color is clean and looks great. The M4 chip gives it smooth performance for things like browsing, streaming, and light productivity. It’s lightweight, so easy to carry around, and the battery life is pretty solid too. If you don’t need something super high-powered but want a reliable, good-looking laptop, this one’s a solid pick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend more than one hour trying to buy and at the end they cancell it and couldn’t do the order again. It was a waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t honor sales or stick to their word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a MacBook (on sale) for my wife for Christmas. I wasn’t sure which color she would like so I asked a worker if I would be able to do an exchange after Christmas for a different color. I was told yes, and there would be no additional charge for the exchange. Fast forward a couple weeks. We go in to exchange the laptop for a different color and now they say they won’t honor the sale so I would have to pay the extra 200$ to do the exchange. So don’t take the workers words for what they say, disappointed with the outcome so we returned the laptop all together instead….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse service I have ever had. I never got my order but I got my money refunded.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Brilliant computer except for excel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it excels at what I need it for. Great battery lasts all day and more, great screen, good storage and ram so I can basically have as many tabs as I want open and still haven't seen any slowdown. The only thing is excel. If you are getting this for a lot of work and you deal with excel you might want to consider another option especially if you are coming from the windows ecosystem like I was. The shortcuts are learnable but they aren't as good as the ones on windows. Other than that no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt do their job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased off if my stolen debit card number. Who ever was working that day when the person picked it up didnt do their job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mac Book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea it is a Christmas gift but the $999 price I paid has now dropped so I got ripped off as usual at Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unsure at this point. questionable performance. glitches a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t shop here!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would just go to Apple. They are very useless here. At least Apple will help you and go over things.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    used product sold as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a used MacBook with 13 battery cycles even though I purchased a new MacBook. this is totally unacceptable. I contacted apple and even they are surprised

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Exactly What I Needed for Teaching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, my MacBook has been a game changer. It’s fast, reliable, and the battery lasts for DAYS. It has made many aspects of planning and organizing much easier. Plus, it’s lightweight enough to carry around without a hassle. Couldn’t imagine teaching without it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too long of wait time for delivery. Will shop Amazon next time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order is two weeks late as of today. I got my first bill but no product yet very disappointed as this ruined my daughter's graduation gift i was told it would be here on time that was a lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I initially received from the salesman was so bad.(as I started getting emails from BestBuy I realized he was just plain lying to me) I returned the purchase. I will say that when I went to the store to return the computer, the store staff was very professional and very apologetic.

    No, I would not recommend this to a friend