Customer Ratings & Reviews

I spend more than one hour trying to buy and at the end they cancell it and couldn’t do the order again. It was a waste of time.

Bought a MacBook (on sale) for my wife for Christmas. I wasn’t sure which color she would like so I asked a worker if I would be able to do an exchange after Christmas for a different color. I was told yes, and there would be no additional charge for the exchange. Fast forward a couple weeks. We go in to exchange the laptop for a different color and now they say they won’t honor the sale so I would have to pay the extra 200$ to do the exchange. So don’t take the workers words for what they say, disappointed with the outcome so we returned the laptop all together instead….

Overall it excels at what I need it for. Great battery lasts all day and more, great screen, good storage and ram so I can basically have as many tabs as I want open and still haven't seen any slowdown. The only thing is excel. If you are getting this for a lot of work and you deal with excel you might want to consider another option especially if you are coming from the windows ecosystem like I was. The shortcuts are learnable but they aren't as good as the ones on windows. Other than that no complaints.

This is the worse service I have ever had. I never got my order but I got my money refunded.

This was purchased off if my stolen debit card number. Who ever was working that day when the person picked it up didnt do their job.

I have no idea it is a Christmas gift but the $999 price I paid has now dropped so I got ripped off as usual at Best Buy.

unsure at this point. questionable performance. glitches a lot.

I would just go to Apple. They are very useless here. At least Apple will help you and go over things.

Got a used MacBook with 13 battery cycles even though I purchased a new MacBook. this is totally unacceptable. I contacted apple and even they are surprised

Too long of wait time for delivery. Will shop Amazon next time.

As a teacher, my MacBook has been a game changer. It’s fast, reliable, and the battery lasts for DAYS. It has made many aspects of planning and organizing much easier. Plus, it’s lightweight enough to carry around without a hassle. Couldn’t imagine teaching without it!

My order is two weeks late as of today. I got my first bill but no product yet very disappointed as this ruined my daughter's graduation gift i was told it would be here on time that was a lie.

The service I initially received from the salesman was so bad.(as I started getting emails from BestBuy I realized he was just plain lying to me) I returned the purchase. I will say that when I went to the store to return the computer, the store staff was very professional and very apologetic.

much to tedious to operate for me. extra key operations to accomplish simple effects. there was no bridge offered for me to connect my windows spreadsheet to the mac spreadsheets.

I can’t get it to work. My emails are stuck in the outbox and I lost my contacts. Now the computer won’t shut down. I’m sorry that I bought this.

Was excited about the Mac book until I started to use it. One has to be a rocket scientist to figure this out. Return it and got a HP Omni book. Thumbs up on it.

Many glitches with the computer. Screen is a new style that causes me discomfort and inability to use it for more than a few minutes at a time. Returning

Great computer if I had it. Ordered March 12th and its March 28th. After talking to many online best buy reps none can figure out why my order hasn't shipped or refund me.

Light night fast and great battery. Display is brilliant

Returned it definitely not worth the money or hassle. It will not work with programs that they say it will work with.