Customer Ratings & Reviews

I went to pickup in-store but was unable to even though the item was there due to a poor purchasing process where I paid online, payment was accepted. I was then given instruction to pick-up and drove 30+ miles for pickup. Once I got there, I was told that there was an additional step for processing: a phone call verification to verify purchase! I was already there and missed the call therefore I was unable to pickup my laptop that was there. I had to return the following day for a total for 120 miles to pickup my item. Terrible process!!!

Regular apple computer. Paying mostlg for the name.

I love the quality and light weight of this Mac Pro laptop! The color is a nice feature as well!!

No Bluetooth what the this is crazy i had to return this computer because it didn't have the features that I needed why would I need a computer without Bluetooth?

This item keeps getting deleted or lost in shipment. This is very disappointing for such a high ticket item for which you have already charged me. I still need the laptop though and it’s still not here after so many days nor is there an update as to why this is delayed

laptop is fine as you would expect but dont believe bestbuy when it comes time to getting your 3 months of appletv or apple music, suddenly they say its not included, typical lying bestbuy

I purchased this online and paid for it and then they get back to me several days later and say you cannot be delivered to the store

The key board stoped working after 33 days no warranty after 30 days

I made the switch from Windows-based PCs to Apple with this purchase and am really happy with that decision. The laptop is really fast, boots up quickly, has good battery life and is very reliable. It was very easy to transfer my files from my old laptop, and I love that it communicates with my iPhone and Apple Watch. It also weighs a fraction of what my old one did, so that’s nice too!

Great computer. Picture is extremely clear, it is fast, and easy to use with my other apple devices. Highly recommend.

Buying my MacBook Air from Best Buy was a smart move. Between their frequent sales—often dropping the M3 or M4 models below $1,000—and the convenience of in-store pickup, it’s a high-value purchase. You get a whisper-quiet, incredibly thin powerhouse with legendary battery life that makes it the perfect daily driver. ​Why it's a "Best Buy" Decision ​Price Protection: Best Buy often matches or beats Apple’s education pricing, especially during holiday or "Member Deals" events. ​The "Feel" Factor: It's one of the few places you can test the Midnight vs. Sky Blue finishes in person before committing. ​Total Care: Their Total membership can be a solid alternative to AppleCare+, often covering multiple devices in your home.

Excellent so fast and great consumer service when I bought it

Works as intended. Highly recommended and works seamless with apple products.

Love the item for school. Perfect size, I don’t think I would’ve been happier with anything smaller. Worth spending the extra money for. I used Best Buy for their locker pick up and it was so easy and convenient! I will for sure be buying from them again

Great service from the instore team and online support!! Absolutely love this Mac. And the best part was using my Best Buy credit card to make the purchase! Easy! No APR. it’s a no-brainer!!

Great service and excellent products! The staff was very helpful, and the shopping experience was smooth and easy. Highly recommend BestBuy.